AI agents aren’t just a futuristic idea anymore. They’re showing up in every tool ecommerce teams use, from Shopify Sidekick and Klaviyo to Google Ads and Gorgias. But as David Brudenell, CEO of Decidr, pointed out on Add To Cart, most teams still treat AI like a virtual assistant for repetitive tasks. The real power comes when you teach agents to chase outcomes, not instructions.

In this playbook:

• Why outcome-driven AI agents outperform task-based automations
• How dynamic nudges can respond to real customer behaviour, not rigid templates
• How to train agents to think in margins, lifetime value and profitable product recommendations
• How AI can clean and interpret data to surface insights faster
• Why clean, connected data is the foundation for every effective AI agent
• How to plug agents into your team’s daily workflow so insights move at the speed of ecommerce

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