Our special guest for this bonus episode is Ron Saharyan, the Co-Founder and Managing Partner of Profit First Professionals. He has over fifteen years of experience in managing organizational growth and is sharing his recession-proof formula for connecting and communicating with your clients to help keep them at ease, be of more service, and keep your firm running.

If you're finding these times challenging and want to be prepared for anything that may come your way in the future, this episode is for you!

Here’s a few things we talked about:

• The evolved communication Method that will help you serve and connect to your clients
• How putting yourself in your clients shoes and empathizing can help to grow relationships
• The best way to really make your clients feel heard and understood
• How to ask questions to get to the heart of your customer’s vision
• The difference between being opportunistic and finding new opportunities
• The most important skill you can use to be of service right now
• Why you should avoid giving advice in stressful times and what you can do instead

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If you’re having a challenging or stressful time in your firm right now, we’re offering complimentary coaching sessions to help you through it! Visit theabundantcall.com to learn more and schedule.

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This episode was brought to you by Xero. With Xero’s cloud accounting software, small businesses and accountants can work together and collaborate anytime, anywhere. With real-time financials, bank connections, unlimited users, and online invoicing, it’s beautiful accounting software that’s powered by people.

Xero provides its 2+ million subscribers with connections to a thriving ecosystem of 800+ third-party apps and 200+ connections to banks and financial service providers. Learn more at www.xero.com.

Important Links:

• Profit First Professionals
• Ron - LinkedIn
• Mike Michalowicz
• Profit First
• Profit First Professionals
• The Abundant Accountant podcast
• Success Unfiltered
• iTunes - The Abundant Accountant podcast
• https://ProfitFirstProfessionals.com
• Never Split the Difference

About Ron Saharyan

Ron Saharyan is co-founder and managing partner of Profit First Professionals. Having built multiple companies in the staffing industry, Ron leads Profit First’s membership of world-class accountants, bookkeepers and business coaches who guide entrepreneurs to the highest degrees of profitability.

He has over 15 years experience in managing organizational growth, is a thought leader in business cash flow management and is a popular speaker on the topic of, you guessed it, profit.

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