Employees seem to feel more valuable than they’ve ever been before, so when they are not performing as expected, it becomes difficult to know how to handle them. Should a practice owner address the issues and potentially risk upsetting the employee? What if the employee decides to leave, once again leaving the practice understaffed? Dr. Kuba and Bethany discuss several real-life examples from the past two weeks – two brand new employees with attendance issues, two different employees with attitude issues, one employee not achieving her assigned tasks, etc. Strategies of how and when to have uncomfortable conversations as well as what to say are all discussed in this episode. 

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