Year-end planning. It may not be fun but it is a critical process to master when it comes to a shop's ultimate success.

From setting net pay to renegotiating your shop's lease to understanding the ROI of your shop's marketing efforts, monthly podcast guest Frank Leutz, owner of Desert Car Care in Chandler, Ariz., breaks down how to manage the weekly, monthly, quarterly and annual planning steps shop owners can take to stay on top of year-end planning and keep up with it all year long.