Ratchet+Wrench Radio

How to Vet, Hire and Retain Your Technicians | Doug Grills

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In this episode, Doug Grills, owner of AutoStream Care Care Center with multiple locations across Maryland, talks about vetting, hiring and training technicians. Today, he's going to share his processes from:

  • Creating goal posters with his team to cast a vision
  • Why 1-on-1 meetings matter in retaining technicians
  • The need for good communication
  • Why training inspires technicians to stay
  • How his shop vets potential new hires
  • The advantage of providing benefits and incentives

    • He'll also provide advice for small shops on how to make the right first hires.

     

    Sponsored by Ford Motorcraft

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