Our guest, Dr. Spencer Greer, is a successful dentist with two thriving practices in Washington, and shares his unique journey and insights that have propelled him to impressive heights in the dental industry.

As we introduce Dr. Spencer, we reflect on our long-standing virtual friendship, having connected through Facebook groups dedicated to sharing best practices in dentistry. With over six million in revenue across his two offices, Dr. Spencer's achievements are nothing short of inspiring. However, we also take a light-hearted look at the challenges of managing online reviews, including a particularly scathing one that Dr. Spencer received. His humorous and candid response to negative feedback highlights the importance of authenticity and personality in patient communication.

The conversation shifts to the topic of sales and how Dr. Spencer's background in door-to-door sales has shaped his approach to dentistry. He shares valuable lessons learned from his time selling home security systems, emphasizing the need for immediate commitment from clients and the importance of building value in the services offered. This segues into a discussion about the common pitfalls dentists face when diagnosing treatment options and the need to confidently present the best course of action to patients.

We also touch on the dynamics of team management and the challenges of implementing changes within a practice. Dr. Spencer offers practical advice on how to navigate team buy-in during transitions, stressing the importance of clear communication and setting the right tone. He candidly shares his own experiences with team dynamics, including the emotional toll of feeling disliked when making tough decisions.

Throughout the episode, we explore the concept of patient psychology, particularly how to capitalize on the motivation of patients who are ready to commit to their dental health. Dr. Spencer encourages us to celebrate these moments and to be proactive in presenting comprehensive treatment options, much like a salesperson would in a retail environment.

In conclusion, this episode is packed with actionable insights for dental professionals looking to enhance their practice, improve patient relationships, and foster a positive team culture. Dr. Spencer's journey serves as a reminder that confidence, authenticity, and a focus on value can lead to remarkable success in dentistry. Join us for this engaging and informative discussion that promises to inspire and motivate!