HR Happy Hour 311 - Creating a Culture of Performance Based on Feedback

Host: Steve Boese

Guest: Marie-Claire Barker, Global Chief Talent Officer, Wavemaker

This week on the HR Happy Hour Show, Steve is joined by Marie-Claire Barker, Global Chief Talent Officer at Wavemaker. a  global media, content, and technology agency to talk about modern approaches to performance management and creating a culture of feedback.

Wavemaker is a 8,500 person strong, global organization serving many of the world's leading brands, and recruits and develops talented people across many domains - creative, technical, and people who can envision and develop a shared future with their clients. 

On the show, Marie-Claire shared how at Wavemaker they have developed and implemented an intentional, performance-driven culture, where organizational and individual goals are visible and shared, feedback (both public and private), is a point of emphasis and leveraged for professional measurement as well as personal growth, and how this culture of feedback and transparency contributes to organizational and client success. This is one of the best examples of how a traditional 'HR' process like performance management has been re-imagined and turned into not just an 'HR' program, but rather a key driver of business and operational success. 

Marie-Claire shared how this culture has and is impacting the organization positively, as well as some advice for HR leaders who want to re-invent performance managment too.

This was an interesting and informative show - thanks Marie-Claire for joining us.

And thanks to HR Happy Hour Show sponsor Virgin Pulse - www.virginpulse.com.