What happens when you put two business leaders, both of whom serve the leadership and management teams of accounting firms, into a podcast discussion? Well, you end up with a bit of a fireside chat, a very candid fireside chat, that unpacks a number of key issues influencing the success of accountancy firms. 

In this Humanise The Numbers podcast discussion with Paul Richmond of theGrogroup, you'll hear Paul and I chewing the fat, but also diving deep into topics such as client grading, exiting clients, KPIs and building a leadership team that really drives the future of an accountancy firm forward. 

If you're interested in seeing two competitors – I don't necessarily see us that way, and I don't think Paul does either – not bashing heads, really, but sharing thoughts and ideas on how to transform the results of accounting firms, please go to www.humanisethenumbers online, or go to your favourite podcast platform. I look forward to seeing you there.

Scroll down this podcast’s episode page for the contact information for Paul and for the additional, downloadable resources mentioned in this podcast.

It's not surprising that I'd be so excited about welcoming two of the leaders of the fastest growing tech company in the UK and, according to Deloitte's, the third fastest growing tech company of all time, Allica Bank. 

On this Humanise the Numbers podcast, we welcome Conrad Ford and Sophie Hossack, who share powerful insights, valuable ideas and principles around growth – and they should know, given the rate of growth they're experiencing at the moment. 

If you want to hear Sophie and Conrad unpack some of the principles behind their rapid growth and how it connects and is relevant to you and your accounting firm, then please go to www.humanisethenumbers.online or go to your favourite podcast platform. 

I hope you enjoy this podcast as much as I have, and I hope you'll take one or two of the insights and turn them into decision-making and action across your firm. I look forward to seeing you there.

Scroll down this podcast’s episode page for the contact information for Conrad and Sophie and for the additional, downloadable resources mentioned in this podcast.

One of the deepest, most valuable, conversations you can have with your business owner/business leader clients is in regard to the future of the business without them. It's about exit planning and succession, about preparing the business for their exit, whether it's an internal or external sale, and about whether the management team will continue in their footsteps. 

But how do you have those conversations? What questions do you ask? On what topics do you want to zero in and focus so that your clients get real value from that conversation? 

On this humanisethenumbers.online podcast discussion with Christine Nicholson, she unpacks her 30 years of experience, allowing you to take away a number of key insights that will stimulate great conversations with your clients, as well as within your own firm, so that you can prepare your accountancy firm for a better future without you as a manager and leader. 

Scroll down this episode page for the contact information for Christine and for the additional, downloadable resources mentioned in this podcast.

It’s stating the blatantly obvious that, when you and your team build the knowledge, the skills and the habits that result in a deeper, more trusting, more valuable relationship with your clients, you'll end up with a more successful firm. 

That success comes because deeper relationships with clients mean that they’ll stay with you longer, they’ll be more loyal, they’ll buy more services from you, they’ll be more willing to pay higher fees, and yes, they’ll recommend you to their friends in business as well. 

On this Humanise The Numbers podcast with Darren Glanville, the country manager for Fathom, you'll hear Darren unpack and share his insights on how, when you and your team drop into learning mode, you will end up building stronger, deeper, more trusting, more valuable relationships with your clients. 

Learning mode's about being curious, and what I loved about the conversation with Darren was this blend of questions, conversations and curiosity about the past, present and future, and how this leads to stronger, better, deeper, more trusting conversations and better, deeper relationships with clients. 

By checking out this podcast with Darren, you'll tap into his experience of working with accountants over many years. But you'll also be signposted to the knowledge, the skills and the habits needed to enhance the quality of the relationships you and your team have with your clients. 

So why not go to www.humanisethnumbers.online or to your favourite podcast platform for this Humanise The Numbers podcast with Darren Glanville.

Scroll down the podcast episode page for the contact information for Darren and for the additional, downloadable resources mentioned in this podcast.

If you've led a six-person accounting firm with a turnover of £250,000 and built it over the years into a £1.5-million firm with 22 people, you'd rightly feel a sense of pride and satisfaction in what you'd achieved. 

You might, though, be running out of energy, passion and ambition for your people, your clients and the business. 

Well, that's not the case with Simon Chaplin of Greenstones. Listen to this podcast discussion with Simon and you won't be able to help yourself in terms of buying into the passion he has for his team, his clients and the core purpose of his firm. There are huge lessons to be found within this discussion with Simon. 

I hope you enjoy it as much as I did. It's easy for me to say that because I've known Simon for a long time, but it's the sheer commitment to the humanity within his firm that I enjoy so much in our discussion. I hope you do too. 

Go to www.humanisethenumbers.online or to your favourite podcast platform and look out for this podcast discussion with Simon Chaplin.

Please scroll down this episode page for the contact information for Simon and for the additional, downloadable resources mentioned in this podcast.

If you are brilliant or remarkable or just getting better at leading and managing your team, personalising and humanising how you work with them, and you’re brilliant or remarkable or getting better at working with your clients, then you’re going to have a more successful firm. It's stating the blatantly obvious. Also, if you are leading and managing change in your firm – because change is inevitable, the speed of change is increasing and a key skill is adapting and adopting the changes that are hitting the profession – then improve your leading and managing change skills and you will build a stronger, better, more resilient and highly thriving accountancy firm. I've just described three key themes that show up in a podcast discussion with Daniel Hood, who is the editor-in-chief of Accounting Today from the USA. This podcast gives us a USA perspective, an overview, on the accounting profession abroad. What Dan does brilliantly is unpack how important personalising things are for your team and your clients, how leading and managing change is a key skill in which to invest time, effort and energy and, generally, how humanising things pays off big for accounting firms. There’s lots to take from Dan's insights. I hope you enjoy this discussion as much as I did with Dan, so please go to www.humanisethenumbers.online or go to your favourite podcast platform and seek out the Humanise The Numbers podcast. 

Once on this episode page, please scroll down for the contact information for Daniel and the additional, downloadable resources mentioned in this podcast.

When a business leader that has 3000 team members and works across several countries, several continents, even, shares their insights on what’s working within the accountancy profession and how to make their business more successful, I’m all ears.

It was a great privilege and a great honour to have Elona Mortimer-Zhika, CEO of Iris, join me on the Humanise the Numbers podcast to share her insights on how important, how valuable, humanising the numbers is from her perspective. 

Dive into this podcast discussion and you may realise that you're already doing certain things well. You may also realise and appreciate the ways and means of improving one or two things that you're already doing. You’ll almost certainly go, ‘mmmmm, not even kickstarted that one – let's get into that because it can have a big impact on our team, our clients and the success of the firm.’

So I hope you'll join me and Elona on this podcast at www.humanisethenumbers.online or go to your favourite podcast platform and you'll find the Humanise The Numbers podcast series there. 

Please scroll down this episode page for the contact information for Elona and for the additional, downloadable resources mentioned in this podcast.

It can't be easy to transform an accountancy firm from one that's charging clients about £200 a month to one that's charging clients in excess of £1000 pounds a month. 

It can't be easy to grow from scratch an offshoring team out in the Philippines – from zero to ten in just twelve months. 

And it can't be easy to approach every one of your 30 team members across two locations and ensure that every one of them gets what they want out of working in your practice, on a really personal level. 

That's what Robert Fiford of djca accountants has done and, in this Humanise The Numbers podcast, he shares how he's done it. I found this discussion wide-ranging, only because Robert has so many insights to share. 

I hope you enjoy this discussion as much as I did and I hope you can take away one, two, three, or possibly even six or seven, high-value elements of this podcast.  Please go to www.humanisethenumbers.online or to your favourite podcast platform. I'll see you there.

Scroll down this episode page for the contact information for Robert and for the additional, downloadable resources mentioned in this podcast.

Don't you agree that it would be profoundly useful if you could get a sideways view of what's going on in the accounting profession, a sideways view from a fellow financial professional, but through a different lens? On this Humanise the Numbers podcast discussion with Claire Evans, you'll get the perspective of someone from the financial services industry. 

Claire's worked in that industry for a long time. She has trained a lot of financial services people and is training accountants now on both personal and business cash flow and how to bolt the two together. And she talks profoundly, deeply, about the need, the value, of a long-lasting, meaningful relationship with a real future focus. 

You’ll hear Claire unpack her five-stage framework for running a brilliant client meeting, as well as many other powerful insights.

I hope you enjoy this discussion with Claire as much as I did. 

Please scroll down this episode page for the contact information for Claire and for the additional, downloadable resources mentioned in this podcast.

I found it profoundly, remarkably, valuable to enter into a podcast discussion with someone who has a really broad perspective across the profession – someone who spent 15 years in practice, someone who has worked at technology companies such as Xero and Dext and who works now with literally hundreds of leaders and managers of accounting firms, someone who can signpost what the best firms are doing compared with the other firms in the industry when it comes to brilliantly connecting with their team to get the best from them, brilliantly connecting with their clients so that they can make a big difference, feel pride in their work and generate great profits for the firm. 

But also doing something special around – and Katie uses a phrase on this podcast discussion about ‘choosing your ending’, which I thought was brilliant – connecting with vision and goals. What are the goals and vision of your people, of each individual within your firm? 

She talks about personalisation as well, connecting with the ending in mind, the vision of your clients, having a conversation with them about the future of their business and, actually, about the future of the firm as a whole. 

I'm sure you'll find this podcast both entertaining and valuable, listening in to what Katie's got to say about the accountancy profession and how it can have a positive and meaningful impact on you and your firm. 

So please go to www.humanisethenumbers online or to your favourite podcast platform and look out for Katie Hawking. 

Scroll down when on this episode page for the contact information for Katie and for the additional, downloadable resources mentioned in this podcast.