In this episode, we sit down with Jeff Howard from Carrier to explore their new technical training center at the Indianapolis gas furnace factory. Known as My Learning Center, this state-of-the-art facility is designed to train technicians at every stage of their career — from beginners to seasoned pros.

Jeff walks us through the different learning tracks available, including:

• Foundational Training for building strong core skills
• Advanced Component Training for deeper system understanding
• The Symposium Series, featuring topics like psychrometrics, advanced diagnostics, and high-level system behavior

We discuss how the center blends in-person instruction with on-demand learning, giving techs flexible ways to grow their knowledge and sharpen their skills.

If you’re passionate about HVAC education, technician development, or the future of industry training, this conversation gives you an inside look at one of the most exciting new training resources available.