Intermountain Healthcare: How Covid-19 catalyzes change

12.16.2020 - By HBS Managing the Future of Work

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Covid-19 is pushing hospitals to evolve in ways that will outlast the coronavirus outbreak. Intermountain Healthcare’s roughly 40,000 employees staff businesses from food service to operating rooms. The pandemic is speeding the Utah-based non-profit’s adoption of telemedicine, digital platforms, and AI. President and CEO, Marc Harrison discusses the company’s shift to remote work, employee support, re-skilling, and its efforts to address the crisis in healthcare affordability and access.

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