Handmade & Beyond Podcast

Is Etsy Finally Stepping Up? BIG Changes


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Etsy’s New Holiday Updates: How They Could Impact Your Shop This Season

 

As the holiday season approaches, Etsy is rolling out some big changes, and I’m here to break them down and help you prepare! In this episode, I dive into Etsy’s new holiday ad campaigns, added customer service agents, physical gift cards now available in stores, and the all-important USPS holiday shipping deadlines. These updates could significantly impact your shop, so let’s go over everything Etsy just announced—and I’ll share a few pro tips along the way to help you navigate the season smoothly.

 

Will Etsy’s New Changes Help or Hurt Sellers This Holiday Season?

 

One question on everyone’s mind: will these changes actually help us as sellers? I believe they’re steps in the right direction, but it’s important to understand how they may affect our shops. As an Etsy seller myself, I’m always looking for ways to drive traffic, boost sales, and create an efficient workflow, especially during the holiday rush.

 

New Holiday Ad Campaigns

 

Etsy announced they’re releasing a series of new holiday ad campaigns set to launch at the beginning of November. Expect to see these ads on TV and other mainstream platforms. The goal is to drive more traffic to the site, increase brand awareness, and attract new customers who might not be familiar with Etsy. From my perspective, any marketing Etsy does is a bonus for us sellers, bringing in more potential buyers. I’m excited to see what kind of impact these ads will have on holiday traffic to our shops!

 

Hundreds of New Customer Service Agents

 

Another big change is Etsy’s plan to add hundreds of customer service agents specifically for the holiday season. We know how important quick and effective support is, especially during high-traffic periods, but there are still questions about whether these agents will be available for both buyers and sellers. While Etsy has made strides, like offering chat support, there’s always room for improvement in response times and assistance for sellers.

 

This holiday season, we’ll see if these new agents make a difference. I think this move is a positive one, especially if it improves the buying experience and helps smooth out any issues that come up with orders and customer interactions.

 

Etsy Physical Gift Cards in Stores

 

One cool new feature Etsy is launching is physical gift cards in retail stores. You may have seen gift card kiosks in stores featuring cards for Walmart, Home Depot, and other major brands—now, Etsy will have its own gift cards on display! While it’s not clear yet which stores will carry these cards, this is a smart way to drive more traffic. New buyers will be introduced to the platform, allowing us to reach an even broader audience. Gift cards also make a great last-minute holiday gift, bringing more people to the site.

 

Important USPS Holiday Shipping Deadlines

 

Of course, we can’t forget about shipping deadlines! USPS has released its recommended deadlines for holiday deliveries, and knowing these dates is critical for Etsy sellers. Here’s a quick rundown:

 

• USPS Ground Advantage: December 18th (set your shop deadline a few days earlier)

• USPS Priority Mail: December 19th

• USPS Priority Mail Express: December 21st

 

I highly recommend setting your personal shop deadlines a couple of days before each official USPS cutoff. This extra buffer allows time to package and ship orders on schedule. In my shop, I usually post a notice about these deadlines in the announcement section and even in the product descriptions. This creates urgency for buyers to order early, ensuring their gifts arrive in time for the holidays.

 

My Final Tips for Holiday Success on Etsy

 

With all these changes in place, I suggest updating your shop’s announcement section, adding deadline reminders to your listings, and taking full advantage of Etsy’s ad campaigns to boost visibility. These new updates offer more opportunities to attract traffic and reach new customers, and with a little preparation, you can set your shop up for a successful holiday season.

 

As always, if you have any questions, join my free Etsy seller community, The Etsy Games, where we discuss strategies, share tips, and support each other through the highs and lows of running an Etsy business. Let’s make this holiday season the best one yet!

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Handmade & Beyond PodcastBy LL Divens Etsy Entrepreneur Success Coach & Seller

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