Amanda and Anita recently walked past a young woman who seemed to be upset. This got them thinking about what the best protocol is in situations like these. Should you approach a stranger to ask if they are alright? What if they are offended or just want a moment to themselves? From 'The Angel Of The Gap', to the invasion of privacy, and Anita's approach to offering her friendship and support - there are many lessons to be learned when it comes to offering kindness...

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