How high a level of task can you entrust when you hire a Filipino? Pretty high, says James. [02:17]
As far as overseeing, there’s not much difference between a virtual assistant from the Philippines and a Western VA. [05:08]
Depending on where your team member is, weather and infrastructure may be a concern. [06:58]
There’s an idea that Filipinos lack critical thinking. How true is this? [10:33]
Can you find a VA with specific industry experience? [12:56]
These are do-not-hire warning signs… [16:38]
There are some things you generally wouldn’t look to hire a VA for. [20:15]
What’s the biggest difference between a Filipino VA and a Western hire? [21:24]
The advantages of a service-based culture… [22:36]
Is your business ready to hire Filipino workers? What kind of employee skills training should you provide? [25:11]
Sometimes, you have to let someone go. How do you do it without feeling bad? [27:50]
It’s important to establish the expectations you and your new employee have of each other. [32:34]
With so much being done online, data breach is a genuine concern. Here are some safeguards you can implement. [33:34]
How do you pay employees legally from the Philippines? [36:35]
How much bandwidth can you expect from a VA? These are the factors that affect that… [39:12]
The Philippines has a lot of holidays, and James suggests you let your team observe them. [41:15]
If you think you can hire someone part time to do everything in your business, you’d better do some rethinking. [42:35]
Sustainability is key when it comes to performance, not max efficiency. [44:05]
How competitive is it to get good VAs? And how do you catch and keep the good ones? [46:24]
Make it easy for your team members by copping the exchange rate on their salary. [48:21]
What’s the best way to qualify a candidate for skill? [49:38]
Here’s how high on average a salary runs… [51:04]
Why not just hire from your home turf? [53:44]
Filipinos can work with Western hires - here’s how to integrate them. [55:49]
You can get better applicants for a job by doing this… [57:36]