Lean Blog Interviews - Healthcare, Manufacturing, Business, and Leadership

John Dues on Continual Improvement, Deming, and Process Behavior Charts in Education


Listen Later

Episode page: https://www.leanblog.org/441 

My guest for Episode #441 of the Lean Blog Interviews Podcast is John Dues, an accomplished education systems leader and improvement science scholar-practitioner with more than two decades of experience in the sector. 

He is the Chief Learning Officer of the United Schools Network (USN) where he directs the network's Continual Improvement Fellowship and serves as an improvement advisor. 

He draws heavily on the work of W. Edwards Deming and his System of Profound Knowledge (SoPK) to equip him with the theory and statistical tools by which to perform this role. 

Under John's leadership, USN schools have regularly been among the state and nation's highest performing urban schools. In 2013, John was recognized as the Ohio School Leader of the Year by the Ohio Alliance for Public Charter Schools. 

John graduated with Honors from Miami (OH) University, holds a Master of Education degree from the University of Cincinnati, and is an alumnus of Teach For America

He is currently continuing his education through the Improvement Advisor program at the Institute for Healthcare Improvement in Boston, Massachusetts. 

John is the author of a free eBook, Rethinking Improvement.

Today, we discuss topics and questions including:

  • “System” – design and then improvement?
  • Voice of the Customer – who is the “customer” for education? Or customers?
  • Where did you first learn about continuous / continual improvement practices and principles?
  • Book Learning to Improve
  • Carnegie Foundation — “improvement science
  • Factors out of your control including poverty, home life instability? Focusing on what you can control?
  • Learning from IHI?
  • Deming? Initially turned off by Deming? – hard to understand?
  • What changed in March 2020?
  • Applicability into education?
  • Things Deming said specifically about education?
  • Alfie Kohn, episode #57
  • Don Wheeler, also using my book Measures of Success
  • Use of Process Behavior Charts
  • What is “engagement” for remote learning? in education?
  • Signal vs. noise
  • The trouble with arbitrary targets?
  • The role of “the system” on performance?
  • Under appreciation of systems thinking?
  • What's the impact of spending on individual “professional development”?
  • Theory of knowledge – why do we do the things we do? So engrained we don't question them? 
  • The podcast is sponsored by Stiles Associates, now in their 30th year of business. They are the go-to Lean recruiting firm serving the manufacturing, private equity, and healthcare industries. Learn more.

    This podcast is part of the #LeanCommunicators network

    ...more
    View all episodesView all episodes
    Download on the App Store

    Lean Blog Interviews - Healthcare, Manufacturing, Business, and LeadershipBy Mark Graban

    • 4.6
    • 4.6
    • 4.6
    • 4.6
    • 4.6

    4.6

    45 ratings


    More shows like Lean Blog Interviews - Healthcare, Manufacturing, Business, and Leadership

    View all
    HBR IdeaCast by Harvard Business Review

    HBR IdeaCast

    1,849 Listeners

    Modern Mentor by QuickAndDirtyTips.com

    Modern Mentor

    692 Listeners

    Andy Stanley Leadership Podcast by Andy Stanley

    Andy Stanley Leadership Podcast

    2,268 Listeners

    Coaching for Leaders by Dave Stachowiak

    Coaching for Leaders

    1,455 Listeners

    Gemba Academy Podcast: Lean Six Sigma | Toyota Kata | Productivity | Leadership by Ron Pereira: Lean Thinker & Co-Founder of Gemba Academy

    Gemba Academy Podcast: Lean Six Sigma | Toyota Kata | Productivity | Leadership

    197 Listeners

    Lean Blog Audio by Mark Graban

    Lean Blog Audio

    15 Listeners

    The Learning Leader Show With Ryan Hawk by Ryan Hawk

    The Learning Leader Show With Ryan Hawk

    1,293 Listeners

    KaiNexus: Continuous Improvement, Leadership, and More by KaiNexus

    KaiNexus: Continuous Improvement, Leadership, and More

    27 Listeners

    Worklife with Adam Grant by TED

    Worklife with Adam Grant

    9,251 Listeners

    WLEI - Lean Enterprise Institute's Podcast by Lean Enterprise Institute

    WLEI - Lean Enterprise Institute's Podcast

    21 Listeners

    Maxwell Leadership Executive Podcast by John Maxwell

    Maxwell Leadership Executive Podcast

    369 Listeners

    Lean Coffee Talk (formerly known as Lean Whiskey) by Mark Graban & Jamie Flinchbaugh

    Lean Coffee Talk (formerly known as Lean Whiskey)

    9 Listeners

    A Bit of Optimism by Simon Sinek

    A Bit of Optimism

    2,160 Listeners

    The Lean Solutions Podcast by Patrick Adams

    The Lean Solutions Podcast

    18 Listeners

    My Favorite Mistake: Business Lessons from Failures and Success by Mark Graban

    My Favorite Mistake: Business Lessons from Failures and Success

    38 Listeners

    Lean 911 by Mark DeLuzio

    Lean 911

    13 Listeners

    HBR On Strategy by Harvard Business Review

    HBR On Strategy

    79 Listeners