In episode 137 of the Glow Journal podcast, host Gemma Dimond talks to the founder of O&M, Jose Bryce Smith. 

When we talk about a founder being “ahead of their time,” Jose Bryce Smith may well be the very best example. Jose co-founded Australia’s first ammonia-free hair salon and launched one of the first ever ammonia and PPD free hair colours, but beyond being a pioneer (something Jose tells me she’s not so sure she’d ever want to do again), Jose’s story is really just one of the best I have ever heard. 

She, naturally, tells it far better than I do, but this is just an objectively great founder story regardless of whether you’ve got an interest in beauty, business, or neither. In short- she got fake clients in the salon to secure a Vogue feature, she had a Legally Blonde moment in which she bought back her business, she can claim ownership of one of the funniest first date stories I’ve ever heard, and in 2015 she lost $500,000 of product- and against all odds, O&M is now one of the biggest haircare and colour brands in the world. 

In this conversation, Jose shares how she worked to earn back the trust of hairdressers country-wide after a major manufacturing error, how a first date became her first board member, and the advice from her late father that she always comes back to. 

Read more at glowjournal.com

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Stay up to date with Gemma on Instagram at @gemdimond and @glow.journal, or get in touch at [email protected]

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