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Today, Jeff is joined by Keith Perkins from L1 Training and Diagnostics. Keith gets fired up about investing in your own skills and tools to succeed in the automotive repair industry. They both comment on issues with flat rate systems and how they can negatively impact the teamwork culture within a shop. Additionally, Keith shares his journey of starting L1 as a mobile diagnostic and programming service, emphasizing the need for proper diagnostic processes and the challenges faced with aftermarket parts.

00:00 "Finally Got Keith on the Podcast!"

06:21 "High Crime and Prison Density"

13:00 Christian Brothers Franchise Challenges

18:15 Invest in Self-Toolkit Development

21:46 "Flat Rate Industry Frustrations"

27:09 Quick and Dirty Car Repairs

35:46 Engine Troubleshooting Steps

39:16 "Basic Diagnostics: Data Scans First"

46:26 Admiring Unique Perspectives

49:46 "Intense Training Experience Reflected"

54:04 Faulty PCM Causes Car Malfunction

01:02:10 Hiring Tension Among Technicians

01:07:31 Hourly vs. Flat Rate Talent Debate

01:10:02 Winning Arguments with Confidence

01:13:43 "Frustration with Unanswered Questions"

01:21:44 Employee Benefits and Compensation Issues

01:23:41 Industry Challenges and Perseverance

01:32:15 "Impact of Time on Flat Rate Work"

01:35:45 Car Part Procurement Challenges

01:39:47 Holistic Approach in Auto Repair

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