Course Title: Mastering the Art of Managing Up: Building Positive Relationships with Your Boss

This course is part of our Leadership in Education and Allied Health Professions (LEAHP) Series.

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Learning Objectives:

1. List at least two strategies to build a foundation of trust and dependability with your boss.

2. Describe strategies for gaining influence and improving your understanding of your boss and yourself to foster a positive working relationship.

3. Describe the ladder of inference.

4. Identify the domains of power operating in the relationship.

5. Describe at least two strategies for transforming disagreements into meaningful discussions.

References:

A User’s Guide to Rational Thinking. (n.d.). Discover Magazine. Retrieved March 14, 2023, from https://www.discovermagazine.com/mind/a-users-guide-to-rational-thinking

Fisher, R., Ury, W., & Patton, B. (2011). Getting to yes: negotiating agreement without giving in (3rd ed., rev. ed). Penguin.

Frei, F. (1525445702). How to build (and rebuild) trust. https://www.ted.com/talks/frances_frei_how_to_build_and_rebuild_trust

FYI: for your improvement : Competencies Development Guide (Version 14.2b). (2016). Korn Ferry.

Hutson, M. (2015, September 18). Opinion | The Rationality of Rage. The New York Times. https://www.nytimes.com/2015/09/20/opinion/sunday/the-rationality-of-rage.html

Ladder-of-Inference-OCDE.pdf. (n.d.).

McNichol, J. (2013). Manage UP: Use these six tips to cultivate a healthy working relationship with your boss. The ASHA Leader, 18(10), 28–29. https://doi.org/10.1044/leader.MIW.18102013.28

Ratey, J. J., & Hagerman, E. (2008). Spark: the revolutionary new science of exercise and the brain (1st ed). Little, Brown.

Schrock-Shenk, C., & Mennonite Conciliation Service (Eds.). (2000). Mediation and facilitation training manual: foundations and skills for constructive conflict transformation (4th ed). Mennonite Conciliation Service.

SHANE SNOW. (2012). The One Conversational Tool That Will Make You Better At Absolutely Everything. Fast Company. https://www.fastcompany.com/3003945/one-conversational-tool-will-make-you-better-absolutely-everything

Tang, A. (1557351642). Digital Social Innovation to Empower Democracy. https://www.ted.com/talks/audrey_tang_digital_social_innovation_to_empower_democracy

The Subtle Art of Disagreeing with Your Boss. (2023, February 14). Harvard Business Review. https://hbr.org/podcast/2023/02/the-subtle-art-of-disagreeing-with-your-boss