What You’ll Learn:

In this episode, hosts Patrick Adams, Catherine McDonald, and guest Dennis Sergent discuss the intersection of Lean practices and Deming's principles, delving into the essential lessons Lean practitioners can glean from Deming’s insights. 

About the Guest: 

Dennis Sergent, principal at Sergent Results Group, is a management coach, consultant, and facilitator of scientific improvements grounded in Deming's System of Profound Knowledge. With experience at AT&T, where he was introduced to Dr. Deming’s ideas, Dennis specializes in quality, productivity, and transformation across various sectors. He has published research, delivered numerous keynotes, and lectured at several universities, including Wayne State and Georgetown, in collaboration with the W. Edwards Deming Institute. He has held leadership roles in several organizations and enjoys music, hunting, fishing, and time with his family.

Links:

⁠Click Here For Catherine McDonald’s LinkedIn⁠

⁠⁠Click Here For Patrick Adams’ LinkedIn⁠

Click Here For Dennis Sergent’s LinkedIn

Click Here For More Information On Sergent Results Group