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What are you charging your clients for, “minutes” or “results?” Guest John Rafferty started his own firm, Highfield Law, in the Philadelphia suburbs, specializing in guardianships and estates. He’s a convert to flat-fee, results based, billing. No more “billable hours.” And it works.
Rafferty is also a tech guy. Zoom, phone, face to face, it’s all at the client’s choice. Meeting clients where they want is key, and Rafferty finds many prefer some mix of online and in-person contact. It’s a new world. (And that goes for hiring online and part-time administrative help, too).
Hear how Rafferty reinvented his legal practice, from billing to remote work, and how he sets his flat-fee rates based on value and the market. Having the confidence to set a rate, and stick to it, is important. It takes courage, but it’s worth it.
And one more thing: “All funds are due up front.” Does this all sound blunt and, frankly, different? Perhaps, but it can take the focus off the money and hours and let clients focus on getting the results they want.
(Plus, a bonus tip: where to find the best Philly cheesesteaks!)
Questions or ideas about solo and small practices? Drop us a line at [email protected].
Topics:
Subscribe to New Solo: https://play.megaphone.fm/snklydceswminrbke6phsq
Resources:
“Ditch the Billable Hour! Implementing Value-Based Pricing in a Law Firm,” by Shaun Jardine
Previously on the Legal Talk Network, “No More Billable Hours: The Move To Value-Based, Results-Based Pricing,” The Un-Billable Hour
Clio legal software
Smokeball legal software
CARET legal software
Claude AI
Microsoft OneDrive
Quo phone system
Zoom
ClioCon 2026
ABA Techshow 2027
Hosts John Simon and Tim Cronin dig into how to read a witness in the first 15 minutes, when to be deferential versus direct, and why walking in with a rigid game plan can cost you if you're not willing to throw it out in the first of a new multi-part series on deposition strategy. They break down what separates attorneys who simply gather information from those who use every deposition to actively build their case and share real war stories from decades of practice. The episode covers five tips on style and approach and four tips on brainstorming before you even build an outline, laying the groundwork for the deeper series ahead: deposition goals, thorough preparation, in-the-room tactics, and cross-examination strategy. As John and Tim put it, the case goes as the deposition goes and this episode explains why.
Subscribe to The Jury Is Out: https://play.megaphone.fm/td_bgp7ytmwvduhtrxauqq
After passing the bar, attorneys take an oath to uphold not only the United States Constitution, but their state constitutions as well. But how well do lawyers understand the rights and protections found in their own state constitutions, and how often do they put them to work in their legal practice?
Rocky Dhir welcomes Judge Jeffrey Sutton to explore the often-overlooked role of state constitutions in American law. Judge Sutton shares practical examples of how state constitutional provisions can shape legal arguments and outcomes, and explains why attorneys should look beyond federal law when advocating for clients. By giving greater consideration to state constitutional authority, lawyers can help create a more balanced and nuanced understanding of individual rights at both state and federal levels.
Subscribe to State Bar of Texas Podcast: https://play.megaphone.fm/_hh0l5izt4mfkr1zmxo_cg
Attorneys are held to a strict ethical code, but that does not mean they always follow it. Attorney Cynthia Payne, Executive Vice President of US Legal Groups, joins the show to unpack why it took until 2002 for the American Bar Association to formally address whether attorneys can have sexual relationships with clients, and why the power imbalance in that dynamic makes consent far more complicated than it appears. Payne walks through real cases from her decades in the profession, including an attorney whose relationship with a client on a murder case led to a vacated conviction, a case involving a client who felt coerced into a relationship with her own divorce attorney, and an especially extreme case of an attorney who bribed witnesses, revealed client confidences in court filings, and was ultimately disbarred after shooting someone in his office. The conversation also turns to judges who abused their positions, from arrests involving drugs and domestic violence to one particularly bizarre courtroom scandal, and to the gender dynamics Payne has witnessed firsthand across thirty years of practice, including moments early in her career when jurors commented on her appearance rather than her performance. Payne closes with guidance for anyone who feels taken advantage of by their attorney, including how to seek a second opinion, file a disciplinary complaint, and exercise the right to fire an attorney at any time, even mid case.
Subscribe to Confessions of a Divorce Assassin: https://play.megaphone.fm/yddxa_zfqjimbgjtoqzijw
Get a look into a part of the legal world that paralegal professionals work with closely, but often don’t get to know: court reporters and transcription and documenting professionals. Guest Jennifer Hines, the founder of Hines Reporters and a 40-year veteran court reporter, chats with Mila Alcantar, a stenography student who represents the next generation of courtroom recording and transcription professionals.
The field of professional documentation, recording, and legal transcription is constantly evolving. Depositions, video conferencing, and even understanding languages and dialects are all vital parts of the legal process that intersect directly with the paralegal profession.
As the court reporting profession works through a shortage of trained workers, hear how ASR, automated court reporting, voice recording, and even a potential problematic trend in “digital” recording is challenging the field.
Curious about how the transcripts you include in legal filings get made and how state requirements vary? How do you know you’re working with a valid, defensible transcript? This episode of Paralegal Voice digs into the process and ethical standards of legal reporting and explains what paralegal professionals need to know.
Resources:
California Court Reporters Association
National Court Reporters Association
NCRA A to Z Online Program
NALA, The Paralegal Association
NALA Conference & Expo 2026
Subscribe to The Paralegal Voice: https://play.megaphone.fm/sq1e-saoq6ga2fue1-y_qw
AI assistants can be incredibly helpful to attorneys, but what exactly can and should these tools be doing for your law firm? Dennis Kennedy and Tom Mighell welcome Maddy Martin of Smith.ai for a roundtable discussion on the current landscape of AI assistant tools and their value for lawyers. They examine these tools through the scope of jobs to be done, looking at real-life attorney pain points and explaining ways to identify which tasks can effectively and ethically be handed off to AI assistants to improve both attorney and client experience.
As always, stay tuned for the parting shots, that one tip, website, or observation that you can use the second the podcast ends.
Have a technology question for Dennis and Tom? Call their Tech Question Hotline at 720-441-6820 for the answers to your most burning tech questions.
Show Notes:
Subscribe to The Kennedy-Mighell Report: https://play.megaphone.fm/yyu1pthsr22j6_xfnb0vnq
Leaders do not simply enter a room. They change it. In episode 632 of the Lawyerist Podcast, Stephanie Everett talks with Debbie Foster about leading self, the first cornerstone from their new book, Be a Next Level Leader.
Debbie explains why “leaders bring the weather” and how a leader’s emotions, attention, and energy can shape an entire meeting. Together, they explore what happens when leaders make promises they cannot realistically keep, become bottlenecks for their teams, or undermine decisions by delivering them as someone else’s instructions.
They also discuss why honoring commitments is essential to building trust, how to renegotiate a deadline without hiding behind busyness, and what it means to speak as a leader even when you disagree with a decision. Debbie and Stephanie share practical scripts, exercises, and shared language law firm teams can use to make better leadership habits part of everyday work.
If you want your team to trust your word, follow your direction, and feel secure when pressure rises, better leadership starts with understanding how you show up.
Listen to our previous episodes on Law Firm Leadership, Self-Awareness & Building Stronger Teams.
Links from the episode:
https://beanextlevelleader.com/
Have thoughts about today’s episode? Join the conversation on LinkedIn, Facebook, Instagram, and X!
If today's podcast resonates with you and you haven't read The Small Firm Roadmap Revisited yet, get the first chapter right now for free! Looking for help beyond the book? See if our coaching community is right for you.
Access more resources from Lawyerist at lawyerist.com.
Subscribe to Lawyerist Podcast: https://play.megaphone.fm/xrm0mqp4tqwi0ozntiu41g
Chapters / Timestamps
00:00 – Introduction
01:19 – Why Leadership Teams Need Shared Language
03:16 – Meet Debbie Foster
03:45 – Why Leadership Starts with Leading Self
04:13 – Leaders Bring the Weather
05:27 – Showing Up Fully Present
06:17 – How Broken Commitments Erode Trust
08:15 – When the Leader Becomes the Bottleneck
09:29 – Speak as a Leader, Not a Messenger
10:11 – Disagree, Commit & Support the Decision
12:02 – How Leaders Undermine Their Own Credibility
12:57 – Turning Leadership Theory into Practical Tools
14:31 – Scripts for Renegotiating Commitments & Receiving Feedback
16:10 – How the Book and Workbook Took Shape
17:21 – Shared Language Creates Stronger Leaders
19:26 – Leading When Responsibility Exceeds Authority
21:21 – How Do You Show Up Under Stress?
22:34 – Closing Thoughts
Generative AI usage among attorneys jumped from 31% to 69% in a single year, but most law firms still haven't caught up with formal policies or training. Attorney and legal tech columnist Nicole Black, who has covered the intersection of law and technology for two decades, breaks down what's driving that gap and what it means for firms trying to keep pace. She explains why solo and small firms tend to adopt new technology faster than their mid-size and large counterparts, and why immigration attorneys in particular are using generative AI at a much higher rate than other practice areas. Black also discusses the slow erosion of the billable hour, why in-house counsel and insurance defense attorneys are among the most likely to push firms toward flat rate pricing, and what the current wave of legal tech consolidation means for the tools attorneys rely on day to day. The conversation turns to the rise of vibe coding in the legal industry, including attorneys building their own case management software from scratch, and Black shares her own experience using AI tools to navigate a New York liquor license application for a winery she and her husband are launching. She closes with her honest take on where she lands between AI optimism and AI pessimism, and why she thinks regulation may already be behind the curve.
Subscribe to The AI Sidebar: https://play.megaphone.fm/6yvcqiwqqtmrvsjkgthoiq
Shakespeare and law school might not be as far apart as you thought. Guest Len Niehoff is a professor of law at the University of Michigan Law School and the author of the recent book Meeting Shakespeare at the Bar: Reading the Bard Through the Lens of the Law, a book written for both lawyers and non-lawyers offering practical insights into how Shakespeare’s works illuminate the questions of law, ethics, and advocacy.
As an innovative professor and a lifelong fan of the Bard, Niehoff began studying, and encouraging students to study, Shakespeare’s interest in the rule of law, what puts the rule of law at risk, personal responsibility, and how law can be twisted into the unlawful. “It was kind of a natural transition to turn to Shakespeare,” he says.
Indeed, Measure for Measure and The Merchant of Venice have trials at their heart. But Niehoff and his students look at how the law works it into other plays, such as Julius Caesar, MacBeth and Hamlet.
Now imagine a group of lawyers meeting up with Shakespeare one evening at a local bar, sharing war stories, funny moments, and issues of ethics, and morality and the law. That’s the book. Niehoff’s fascinating examination of Shakespeare’s work and the law may have you thinking about the human condition differently.
Have a question, comment, or suggestion for an upcoming episode? Get in touch at [email protected] or [email protected].
Resources Mentioned:
“Meeting Shakespeare at the Bar: Reading the Bard Through the Lens of the Law,” by Leonard M Niehoff
“Tanner v. United States”, Justia
“Cattle: Related Cases,” AnimalLaw.info
Twombly and Iqbal, “Twiqbal,” Wikipedia
“The Crucible,” by Arthur Miller
“Shakespeare Unlimited Podcast,” Folger Shakespeare Library
“Macbeth,” Shakespeare, full play
“Titus Andronicus,” Shakespeare, full play
“Henry VI, Part 2,” Shakespeare, full play
“Othello,” Shakespeare, full play
“Hamlet,” Kenneth Branagh, full movie, free, YouTube
American Bar Association
American Bar Association Litigation Section
Subscribe to Litigation Radio: https://play.megaphone.fm/rhyxdryztyy2v3itq6sdlq
We’re long overdue for a classic Gyi and Conrad mess-around. Let’s poke fun at Scorpion’s new AI marketing guide, shall we? Later, the guys highlight your juicy LinkedIn comments about discount pricing in the personal injury market.
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While we can see some merit here and there, is too much of Scorpion’s Not All Ai is Created Equal: How to Evaluate AI for Law Firm Marketing guide just so-so? The guys talk through the elements of both its questions and recommendations to help you understand its hits and misses.
Some personal injury lawyer in Indiana is pitching discount pricing to undercut competitors, but is that actually a good idea? His LinkedIn commenters aren’t impressed—stick around to get Gyi and Conrad’s take.
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Subscribe to Lunch Hour Legal Marketing: https://play.megaphone.fm/boagdxq4tr2wawseaj104w
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