Psychology of Customer Success

Let's Talk Failure - and why you need it!


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Failure happens to all of us. 

In this episode, we'll delve into the often-feared concept of failure and discover its hidden potential for growth and learning.

We'll explore the essential role of mindset, how to differentiate between a fixed mindset and a growth mindset, and uncover sneaky signs that a fixed mindset holding you back in both your personal and professional life.

Embrace a fresh perspective on failure, seeing it not as a setback, but as a vital stepping stone to success.

Come learn to approach challenges with curiosity, openness to new experiences, and resilience against setbacks. This episode also highlights the crucial distinction between your self-worth and your failures, empowering you to define your worth independently of your setbacks. By the end, you'll be equipped to view failures as valuable experiments and embrace change as a key driver of growth.


Takeaways for You:

  • Understand how shifting your view of failure can unlock opportunities for learning and growth.
  • Learn to identify and overcome your limitations using curiosity.
  • Recognize the symptoms of a fixed mindset and how they might be impeding your progress.
  • Discover how to separate your self-worth from your failures, establishing a resilient sense of self.
  • Transform your approach to challenges, viewing failure as an experimental learning opportunity and change as a catalyst for personal and professional growth.

OTHER LINKS MENTIONED IN THIS EPISODE:

Mindset - Carol Dweck

🎬 This content was edited by Lifetime Value Media.

Learn more at: https://www.lifetimevaluemedia.com


++++ATTENTION++++

🧑🏻‍🎓 The CS Leadership Academy is opening back up July 15!

Ready to stop figuring out CS leadership the hard way?

The Customer Success Leadership Academy VIP Notification List gets you early bird pricing (that's $250 off!) plus first access when enrollment opens.

No obligation to join! But you'll want that discount when you see what's inside...

🎉 Add me to the VIP list 🎉


CONNECT WITH RACHEL

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WEBSITE

https://provansuccess.com




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Psychology of Customer SuccessBy Rachel Provan

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