Sometimes, it’s easy to get caught up in being The Boss and forget that you are also a part of your team. In episode 6 of the Beauty Business Strategies Podcast, join us for an insightful conversation about leadership and overcoming adversity with curly hair specialist Yukiko Taylor, owner of OlyCurl in Olympia, WA. Yukiko, winner of the 2021 Team-Based Pay Award for Best Turnaround, shares how a hard lesson in humility and empathy helped her overhaul her salon’s team culture and become the leader her team needed.

0:00 - Introductions
0:48 - How we got here
1:55 - OlyCurl’s turnaround transformation
3:28 - Hiring - Do it right!
4:45 - Time is money
5:42 - Pay well, finish strong
6:41 - …and then COVID happened
8:15 - Finding guidance in unexpected places
9:14 - Never forget where you came from
12:19 - Maintaining your work-life balance
15:44 - Gratitude is golden
19:45 - Integrity - It’s the little things
23:07 - A different approach
24:42 - Embracing growth
27:37 - We all bring something to the table
29:41 - We’re all just trying to do our best - Self-doubt, humility, and trust
34:05 - The gift of failure
36:16 - What does success look like?
37:12 - Closing comments

Watch the video version of this episode: https://youtu.be/gW6S5Lizlfw

Listen to the audio version of this episode on your favorite podcast platform: https://strategies.com/podcast/

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The Beauty Business Strategies Podcast is designed to give salon, spa, medspa, barbershop, and lash studio owners, just like you, quick tips to make more money, inspire your team, and create world-class client experiences.