Captivate the Room

Losing the Deal: How Voice Costs You Influence (and How to Get It Back) w/ Kath Patrick


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Welcome to the show!
Today, I've got Kath Patrick with me and you are going to be blown away how she sees the voice as the deal breaker with her clients and so much more!

 

Kath Patrick

https://www.nonprofitpowerpodcast.com 
www.linkedin.com/in/kathpatrick-strategicsense

Kath Patrick helps non-profit leaders solve the problem of chronic under-investment in their work. Her clients learn how to turn the money and policy decisionmakers in their world into willing investors who are happy to pay for the full value of the results you create.

 

Kath’s journey as a lifelong advocate and nonprofit leader at the local, state and national level has taught her what works and what doesn’t to deeply engage decisionmakers and build powerful influence with them. In the process, she’s discovered that a lot of the things leaders were taught to do, really don’t work. She helps her clients let go of what’s not working, and build the skills they need to deeply engage decisionmakers and get them fully invested in the life-changing work you do.

 

Kath is also the host of The Nonprofit Power Podcast, where every week she explores the secrets to building powerful influence with the decisionmakers that matter.

Episode Overview

Guest: Kath Patrick

Host: Tracy Goodwin
Theme: How voice, delivery, and human connection directly impact influence, funding, and results in the nonprofit and leadership space.

This episode dives deep into how nonprofit leaders unintentionally “lose the deal” — not because of weak data or logic, but because of how they sound. Kath and Tracy unpack how tone, pace, vocal masks (Professional, Needing to Prove, Foreshadowing), and lack of emotional connection derail influence with decision-makers. It’s a conversation that bridges the Psychology of the Voice® with policy, power, and persuasion.

Core Themes & Insights
1. The Real Reason Nonprofits Lose Funding

Kath reveals that the downfall isn’t poor programs — it’s miscommunication.

Leaders assume decision-makers understand their world, when in reality, they don’t. The result: data dumps, jargon, and monotone delivery that fails to inspire action.

“Facts and data don’t engage… until the decision-maker understands why it matters.”

2. The Voice as the Hidden Dealbreaker

Tracy connects Kath’s experience to voice psychology — the way tone and subconscious habits sabotage outcomes:

  • Foreshadowing mask: expecting rejection before speaking.

  • Needing-to-Prove mask: over-explaining and overperforming to earn approval.

  • Professional mask: stripping away humanity to sound “credible,” which instead kills connection.

    “They’re brilliant with donors — and they crumble in front of decision-makers, turning into a walking PowerPoint.”

    3. Connection Beats Data

    Both emphasize that storytelling, emotion, and presence win the deal — not rapid-fire facts.

    Decision-makers engage once they feel the transformation and visualize the impact.

    “If you don’t connect, why would they care at the level you do?”

    4. High Stakes = Old Habits

    Under pressure, even seasoned leaders revert to protective habits:

    • Speaking faster to “get it over with”

    • Reading the room reactively instead of adjusting intentionally

    • Trying to sound impressive instead of authentic

      Kath’s antidote: practice surprising them in the first two seconds — “Say something unexpected. Ask a question. Anything but a generic intro.”

      5. Authenticity as the New Professionalism

      Tracy and Kath dismantle the myth that being “professional” means being robotic or emotionally flat.

      True influence comes from being fully human — voice, emotion, and all.

      “You’re not doing a keg stand on the conference table. You can be real and professional.”

      Key Takeaways
      • Voice determines trust and investment. The sound of authority isn’t about volume or polish — it’s about connection.

      • Emotion is strategy. Decision-makers fund what they feel compelled by, not just what they understand.

      • Speed kills impact. Talking fast signals nerves and causes disconnection.

      • Authenticity converts. Bringing humanity into the room is what turns influence into partnership.

        Timestamped Structure
        Time
        Segment
        Highlights
        00:00–02:00
        Intro
        Tracy’s voice philosophy + Kath’s alignment with her work
        02:00–08:00
        Kath’s mission
        The problem of chronic underinvestment + how decision-makers create barriers
        08:00–16:00
        Decision-maker psychology
        Why rules and control exist; how to influence from empathy
        16:00–24:00
        Voice mistakes
        Foreshadowing, proving, and professionalism explained
        24:00–30:00
        High-stakes behavior
        How stress reactivates protection habits and voice masks
        30:00–35:00
        Redefining professionalism
        “Professional ≠ disconnected” — authenticity as power
        35:00–40:00
        Kath’s origin story
        From teenage activist to policy strategist
        40:00–47:00
        Teaching influence
        Why connection and emotional storytelling secure investment
        47:00–48:00
        Closing reflection
        Tracy and Kath discuss how voice is the invisible thread behind success
        Memorable Quotes
        • “Don’t take your 20-minute monologue and shove it into 10 minutes — surprise them in the first two seconds.”

        • “Facts and data don’t convince anyone; connection does.”

        • “Why would you try to sound more like AI when the only thing AI can’t do is make people feel?”

        • “Professional doesn’t mean perfect — it means present.”

        • “If they’re not listening, I don’t care how much data you give them — they won’t hear it.”

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