Mailing Offers to the Same County Twice?

Jack Butala: Mailing Offers to the Same County Twice?. Leave us your feedback for this podcast on iTunes and get the free ebook at landacademy.com, you don't even have to read it. Thanks for listening.

Jack Butala:                            Jack Butala with Jill DeWitt.

Jill DeWit:                               Happy Tuesday.

Jack Butala:                            Welcome to our show today. In this episode Jill and I talk about mailing offers to the same county twice.

Jill DeWit:                               Why would you do that?

Jack Butala:                            You're cracking me up. Before we get into it let's take a question placed by one of our members on the LandAcademy.com online community. It's free.

Jill DeWit:                               Cool. All right. Katrina asked ... This is actually one of our weekly calls. This is a really good question, so we wanted to throw it in here for everybody. This is the kind of stuff we talk about by the way in our weekly member calls.

Do you recommend outsourcing the initial incoming call from sellers to service like if you're working full time? Should the calls be answered live?

This is a really good question.

Jack Butala:                            Go ahead, Jill.

Jill DeWit:                               Because most of our members are in that situation.

Jack Butala:                            Yeah.  Nearly all.

Jill DeWit:                               Yeah. They have a day job.

Jack Butala:                            As they should be.

Jill DeWit:                               Exactly. Nobody is quitting their anything yet if they do, and if they do do quit their day job it's not for a very, very long time until it makes no more sense to have that day job, so I'll get off that soap box. Anyway, the answer is yes, and there's so many good cheap offerings out there.

Jack Butala:                            There answer is yes and yes and yes. There are three questions in there.

Jill DeWit:                               Mm-hmm (affirmative). Do you want to take it?

Jack Butala:                            Yeah. I mean, the last question is do you need to answer your phone live? The answer is not, it's hell yes. There's huge statistics out there, and that's not coming from just me. That when somebody answers the phone there's a much better response, and a much better yield to whatever you're trying to do. Whether it's sell or buy or whatever.

Jill DeWit:                               Mm-hmm (affirmative).

Jack Butala:                            Even if it's somebody that's an assistant or somebody in another country that you hire or whatever, so like everything we're solving this problem for our members by getting a contract with people who do this. They outsource answering the phone.

Jill DeWit:                               Mm-hmm (affirmative).

Jack Butala:                            Don't wait for it. You should absolutely find somebody to do that.

Jill DeWit:                               There's plenty of services out there month to month, and you give them a script.

Jack Butala:                            Yeah.

Jill DeWit:                               They'll do exactly what you want, so it's really easy, so you could do something like have them answer the phone, say your company name, hey thanks for calling us, what kind of property do you have? You know, and they can take all the information down and say, "All right, well cutanea will be calling you back after 5:00, or if that's not convenient would you rather her call you this weekend?" Whatever you set up, and they can make that happen for the people, and make it real easy for you.

Jack Butala:                            It solves two problems. Number one, what will end up happening is if 15 people call you while you're at work you'll get a script.