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How can technology transform self-storage operations and customer experiences?

Scott catches up with James Hatfield, Chief Revenue Officer of Live Switch, to explore how cutting-edge video technology is revolutionizing the self-storage industry.

James shares insights into hybrid management models, the power of VAs (virtual assistants), and how Live Switch is making waves in operational scalability for facilities big and small.

WHAT TO LISTEN FOR
4:56 – How Live Switch found its niche in self storage
8:50 – The power of virtual management from anywhere
15:00 – Hybrid management models: Specializing staff roles
23:16 – Virtual assistants: Expanding hours and reducing costs

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GUEST: JAMES HATFIELD
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White Label Storage helps self-storage owners manage their facilities like a performance business, not a guessing game. Using facility-level data and custom technology tools, the team drives smarter pricing, marketing, and operational decisions with no gut-based revenue management.

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