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Joe Adams and chaplain Devante Tidwell discuss making "your best" the daily standard—drawing on Colossians 3:23 and Proverbs—to defeat laziness and build consistent excellence in work, faith, and family.
The episode mixes Scripture, practical shop and life examples (micro wins, habits, leadership) and a challenge to choose one small change today that compounds into long-term success.
In this live chapel episode, Devante Tidwell with Autoshop Ministries delivers a practical sermon titled "Saved to Serve," urging listeners to recognize their God-given gifts and use their time, talent, and treasure to serve others. He ties faith to real-world leadership, business, and relationships, and invites listeners to follow Jesus.
In another bonus Crossover Episode, our very own Chief Growth Officer Bill Brusard guest stars on the Howie Carr show, and shares his story + how to streamline operations, increase profits, and deliver world-class customer service through practical, proven systems.
AutoShopAnswers.com
Auto-Shop-Media.com
Joe Adams interviews Michael Floyd, Chief AI Officer at Auto Hospitality Group, about using generative AI (ChatGPT, Codex, Claude) to automate repetitive shop workflows—like splicing customer videos, transcribing and scoring calls, and connecting Techmetric with accounting tools. They explain how giving context turns AI into a powerful assistant and share concrete wins such as improved booking rates and operational visibility.
The episode also discusses back-office risk management, practical starting points for shop owners using out-of-the-box tools, and how the Auto Hospitality Group trains shops to become AI-native to prioritize hospitality and human service.
AutoshopAnswers.com
Auto-Shop-Media.com
Glenn Piccolo and guests debrief an action-packed weekend in Houston covering Key-to-Key, Courtside and the Back Office Blueprint, sharing emotional success stories of shops that dramatically increased revenue and profit using Todd Hayes’ proven concept.
They highlight hands-on VIP Rack Attack days, back-office systems, Todd Math, AI and leadership classes, and practical takeaways—saying “yes” on the phone, daily Take Fives, strong visuals, and consistent implementation—to help shops scale profit and build lasting value.
AutoshopAnswers.com
Auto-Shop-Media.com
Joe Adams and Autoshop Ministries' Devante Tidwell discuss how true purpose is rooted in service, not job titles. Using 1 Peter 4:10 and real shop examples, they explore leading by serving employees and customers, stewarding gifts, and creating lasting impact.
Listeners receive practical challenges to serve others, improve morale, and use small acts of care to make a big difference in their teams and communities.
AutoshopAnswers.com
Auto-Shop-Media.com
Glenn Piccolo sits down with Gary Walker, the "BDC man," to reveal how a perfected callback system and invoice reviews drive consistent appointments, higher tickets, and customer retention for service shops.
They discuss building a dedicated call center, using AI to improve accuracy and pre-booking, and real results—over 325,000 calls and $1.7M influenced revenue—showing how shops can control their business and scale profitably.
AutoshopAnswers.com
Auto-Shop-Media.com
Episode one of Auto Shop Ministries introduces Devante Tidwell as chaplain and outlines a weekly, faith-based series for shop leaders.
This episode focuses on how trust scales: being faithful in small tasks signals readiness for bigger responsibilities, the importance of strong processes alongside competence, and practical tools like journaling and consistent evaluation to make better hiring and promotion decisions.
AutoshopAnswers.com
Auto-Shop-Media.com
In a special crossover episode, our very own Todd Hayes guest stars on the Howie Carr show, and explains how Auto Shop Answers teaches auto shops and service businesses "auto hospitality"—turning technicians into profitable business owners through customer service, operations, recruiting, and technology.
The episode covers real results from attendees, how private equity partnerships can de-risk owners’ portfolios, and Houston Boston Partnership strategies to acquiring and scaling shops. To join, visit AutoShopAnswers.com.
https://auto-shop-media.com/
Glenn Piccolo hosts Profit Panel part 2 with Charlie Zlatkos, J.J. Mont and Lynn Massengill to unpack how shops drive real profitability through P&L literacy, gross profit improvement, and operational discipline.
The episode covers practical steps: raising gross margins, fast and accurate P&Ls, the crucial Accounting First and Fraud Prevention class, hiring and retaining A‑players, the cost of cash deals, and leading from the trenches.
Actionable takeaways focus on measuring every dollar, creating auditable books, incentivizing team ownership, and building a durable, sellable business.
From the publisher's feed
Master Tech to Millionaire is the AutoShop Answers podcast for independent auto repair shop owners ready to run a real operating company, not just own a demanding job. Operators from Adams Automotive and the AutoShop Answers network share practical lessons on auto hospitality, shop profitability, customer experience, service-advisor execution, hiring A-players, multi-shop growth, AI, leadership, and building a business that can run without the owner carrying everything.
Episodes include shop-owner stories, Key-to-Key training debriefs, and operating playbooks from the front counter to the P&L. Learn about live AutoShop Answers training at https://autoshopanswers.com.

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