Artificial intelligence and automation are shaping the future of the trades industry — but what does that really look like in practice? Lindsay Williams, Service Manager at Murphy Company in Denver, CO, shares how AI is being integrated into service operations, from improving efficiency to helping newer tradespeople bridge the skills gap.

Lindsay also dives into her journey from growing up in a family of trades professionals to serving in the Air Force for nearly a decade before transitioning back into the mechanical contracting industry. She explains how her background in procurement and software development project management has influenced her leadership approach and how automation is transforming processes like billing and contract management.

Join us as we discuss:

• [5:20] How Lindsay’s military experience helped prepare her for the trades

• [11:39] Using AI tools to take the “boring” tasks out of your workflow

• [20:33] Why you should start small when implementing new AI tools
  

Check out these resources we mentioned during the podcast:

• Smartsheet
  

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