Maximize Your Valuable Time Fielding Inbound Phone Calls (LA 1083)

Transcript:

Steven Butala:                   Steve and Jill here.

Jill DeWit:                            Hi.

Steven Butala:                   Welcome to the Land Academy Show, entertaining land investment talk. I'm Steven Jack Butala

Jill DeWit:                            And I'm Jill DeWit, broadcasting from not so sunny but sunny Southern California.

Steven Butala:                   Today, Jill and I talk about maximize your valuable time fielding inbound phone calls. This is a Jill created the topics week, I think.

Jill DeWit:                            I did.

Steven Butala:                   This is good stuff.

Jill DeWit:                            This is stuff that comes up.

Steven Butala:                   This is a huge issue.

Jill DeWit:                            It's hard.

Steven Butala:                   It's a huge issue for our members and for us.

Jill DeWit:                            You want to talk to everybody. You think everybody's really a legitimate buyer or seller. It goes both ways, actually. And next thing you know you find yourself talking about mom's living situation and how she gets by on Social Security and how expensive her medication is.

Steven Butala:                   I'll tell you. You can get sidetracked for hours trying to befriend somebody and earn their trust. And so I guess the show's about is it worth it?

Jill DeWit:                            Yeah.

Steven Butala:                   And when do you say enough's enough?

Jill DeWit:                            It's important to be efficient.

Steven Butala:                   Especially in land, not so much in houses, because in houses you're going to turn maybe five or eight houses, if you do everything correctly, a month on your own. If you don't institutionalize the thing, that's what House Academy is all about, doing that.

Jill DeWit:                            Right.

Steven Butala:                   But with land you're turning 30 to 40 properties a month, hopefully. So you just don't have... Or more, way more-

Jill DeWit:                            Right.

Steven Butala:                   ... in our case so you just don't have enough time. Or you have to and I'm sure Jill's got all the solutions here. She's got a pad full of notes. I know that.

Jill DeWit:                            I do.

Steven Butala:                   So that's what this is about. Before we get into it, let's take a question posted by one of our members on the landinvestors.com online community. It's free.

Jill DeWit:                            Claire asks: Just wondering now that taxsalelists.com is $29 a month, have any any of the new students bought it, too? Can Land Academy get us a group discount-

Steven Butala:                   So that's my comment.

Jill DeWit:                            Okay, got it.

Steven Butala:                   I haven't... It's very rare to go in to Land Investors and have like 28 entries of people answering. So this, for whatever reason, this question prompted like 25 answers.

Jill DeWit:                            That's hilarious.

Steven Butala:                   All of them were rooted in anger about taxsalelists.com. And I wanted to put this out on the podcast cause it reaches a ton of people in the land business. Taxsalelists.com used to be the greatest thing there ever was. It's a way to organize... It was subscription based and it provides basic education, nothing like Land Academy, but basic education about tax deed sales and tax lien sales and how you can make them work for you. I actually went to a live event that they held, but a guy named John-

Jill DeWit:                            A lot of years ago.

Steven Butala:                   Yeah, a lot of years ago. A guy named John started it and he's the greatest guy ever. And after I went to the live event and met him, we actually ended up doing deals together,