In this episode, Jeff Compton is joined by Codey Taggart, who sheds light on the challenges within the automotive repair industry. Codey discusses the impact of mechanics' attitudes on job satisfaction and retention in shops. He shares his observations on seasoned mechanics feeling stuck due to limited options and the negative influence of cost-cutting measures by management.

00:00 Trying to fix things in the old building.
07:13 Avoid discounting problems by considering family connections.
10:35 Ensure you're paid for work unrelated to you.
19:40 Multiple repairs, issues with wiring and identification.
23:17 Cost cutting leads to lazy, chaotic work.
28:10 Adapt to best processes, create efficiency.
33:38 Nissan and Ford stores combine, diluting talent.
37:44 Frustration with leadership and long-term employees.
43:29 Focusing on real stories instead of distractions.
51:44 Need to hire for efficient automotive shop.
57:21 Unable to move due to the housing market.
58:58 Issues scheduling installation of a second-floor lift.
01:04:23 Prioritize facility improvements to retain technicians effectively.
01:10:23 Loyalty in automotive shops despite poor conditions.