In this episode of MGMA Insights, Senior Editor Daniel Williams is live in studio with Julia Rosen, MGMA’s new Senior Vice President of Information Technology, to explore the dynamic intersection of technology and patient care in today’s healthcare landscape. Julia shares her unconventional journey from studying English to leading major IT initiatives at healthcare organizations, including her work at Epic, Centura Health and PeraHealth. Now at MGMA, she’s driving digital transformation efforts aimed at improving operations, enhancing patient experience, and ensuring robust cybersecurity across the healthcare industry.

🎙️ Episode Highlights:

• 00:00 — Welcome and Introduction
• 00:32 — Julia’s Unconventional Path to Healthcare IT
• 01:15 — Navigating Between Nonprofit and Business Worlds
• 03:02 — MGMA Book Club Picks and Julia’s Favorites
• 04:50 — COVID-19 Response and Career Highlights
• 07:00 — Rethinking Technology in a Post-Pandemic World
• 08:54 — Future of Patient Experience
• 15:06 — Julia’s Vision for MGMA
• 16:52 — Major Challenges in Healthcare IT
• 21:09 — Exploring Cybersecurity in Healthcare
• 24:12 — Big Bird, Colorado Life, and Fun Facts
• 26:34 — Final Takeaways

📚 Additional Resources:

• MGMA DataDive — Benchmark data to guide smarter decision-making
• MGMA Cybersecurity Playbook — Tools and strategies for keeping your practice safe
• Julie Rosen on LinkedIn —  Connect with Julia on Social
• Big Bird — Yes, the 8-foot-2 Sesame Street legend makes a cameo in Julia’s story
• Project Hail Mary — Julia’s must-read sci-fi favorite
• Ask by Jeff Wetzler — This is the MGMA Book Club's April selection
• Join MGMA Communities — Collaborate with healthcare IT leaders and practice managers