In this episode of the MGMA Insights Podcast, host Daniel Williams sits down with Steve Brewer, Chief Operating Officer of GI Associates, to explore a critical issue facing healthcare professionals: the psychological impact of burnout. Through an in-depth conversation, Brewer shares insights from his personal experience and research, challenging how we traditionally approach and discuss workplace stress and mental well-being.

Key Takeaways:
0:01:36 - Personal Journey: Steve Brewer discusses his firsthand experience with burnout in healthcare leadership
0:09:48 - Neurological Impact: Chronic stress physically changes brain chemistry, strengthening negative neural pathways
0:14:19 - Broaden and Build Theory: Positive emotions can expand awareness and build emotional and social resources
0:17:48 - Positivity Cycle: Small acts of kindness can create a chain reaction of positive interactions
0:22:22 - Leadership Self-Care: Fewer than 50% of healthcare leaders take steps to support their own resiliency

Actionable Takeaways for Medical Practice Leaders

1. Acknowledge reality, then act
2. Recognize and address depressive rumination early
3. Counter chronic stress with positive practices
4. Shift meeting dynamics toward problem-solving
5. Design wellness programs focused on well-being, not burnout
6. Practice and model the “Broaden and Build” approach
7. Reframe leadership roles around building resilience
8. Prioritize self-care as a leader

Resources:

• MGMA Stat Poll on Healthcare Leader Resiliency
• Barbara Fredrickson's Broaden and Build Theory research
• Connect with Steve Brewer on LinkedIn
• MGMA article: Can Focusing on Burnout Cause More Burnout?