Building trust on a team is a delicate and often difficult process. Once a team has a foundation of trust, the operation of the practice becomes much smoother and efficient. However, when trust is shaken or an employee on the team works to dismantle that trust, it takes swift and decisive action to right the ship. In this episode, Dr. Kuba shares a personal experience of a team member who openly shared her lack of trust in Dr. Kuba and the management team. She and Bethany discuss how they addressed the mistrusting employee and the action they took to prevent the mistrust from spreading to other team members. 

Previous Episodes Worth Revisiting:
 When Team Members Complain
Opening the Lines of Communication to Avoid Team Drama

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