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In this week's episode, we start our new interview series called MSP Titans on MSP Mindset. In this series, we interview 100 of the top 500 MSPs in the world and let them share their stories and paths to success. Our first MSP Titan is Sean Maguire, founder of Synivate. He shares how going all in on automation and standardization helped him reach the top 500 while maintaining a small team.

Chapters:
0:00 - Intro
1:58 - Why did Sean start Synivate?
4:30 - The benefits of going all in on automation and standardization
25:42 - MSPs and remote work
35:05 - What would Sean do differently if starting over?
40:20 - MSP Titan Questions

🤝 Connect with Sean: https://www.linkedin.com/in/maguiresean/
🤝 Connect with Damien: https://www.linkedin.com/in/dstevens

📺 Watch on YT: https://www.youtube.com/channel/UCbzzyR7yX9l9XQaZCBp0v0g

On this week's episode, Alok Appadurai, CEO of Uplift Millions and best-selling author, joins the show to discuss how important your identity is in growing a business and living out your dream. Alok went from the highs of a successful CEO to the lowes of being homeless and having to live in friends' houses... So how did he bounce back and end up with a successful company? Through never letting go of his identity and choosing to push forward when others wouldn't. Look to your vision and don't let go, and see how much you, those around you, and your company can grow!

Chapters:

0:00 - Intro

1:54 - Hardships growing up and how that shaped him

6:04 - Hitting rock bottom and building back up

14:51 - Having a wealth mindset when you're failing

25:42 - Figuring out your identity

40:40 - Make it about others

48:04 - Maximum impact potential

52:04 - Conclusion

📧 Sign up for our weekly newsletter: https://bit.ly/3RodAxS 

🛫 See how Servosity can help improve your MSP’s backups: https://bit.ly/4cxsCcI 

🥷 Steal Servosity's process: https://bit.ly/3xtAblA

🤝 Connect with Alok: https://www.linkedin.com/in/alokappadurai/

📖 Buy Alok's book Maximum Impact Potential: https://a.co/d/bsRwe3Q

🤝 Connect with Damien: https://www.linkedin.com/in/dstevens

📺 Watch on YT: https://www.youtube.com/channel/UCbzzyR7yX9l9XQaZCBp0v0g

On this week's episode, Dr. Robert Murray joins the show to discuss the importance of emotionally maturity in the workplace and loving your team well. And we're not talking about love as in how a family would, but what's necessary and acceptable for the workplace. But first, it all starts with understanding your own emotions first before you can be understand others. Then, watch as your team flourishes and your MSP grows (companies of endearment greatly outperforOn this week's episode, Dr. Robert Murray joins the show to discuss the importance of emotionally maturity in the workplace and loving your team well. And we're not talking about love as in how a family would, but what's necessary and acceptable for the workplace. But first, it all starts with understanding your own emotions first before you can be understand others. Then, watch as your team flourishes and your MSP grows (companies of endearment greatly outperform other great companies that doesn't focus on that).

Chapters:

0:00 - Intro

2:50 - Performing at the expense of your humanity

21:04 - Working hard for emotional intelligence

28:55 - Learning to address your feelings

43:00 - How do I apply this, especially to business?

53:42 - Dealing with other's feelings

1:07:10 - Companies of endearment outperform great companies

1:11:42 - Conclusion

📧 Sign up for our weekly newsletter: https://bit.ly/3RodAxS 

🛫 See how Servosity can help improve your MSP’s backups: https://bit.ly/4cxsCcI 

🥷 Steal Servosity's process: https://bit.ly/3xtAblA

🤝 Connect with Robert: https://www.linkedin.com/in/drrobmurray/

🤝 Connect with Damien: https://www.linkedin.com/in/dstevens

📺 Watch on YT: https://www.youtube.com/channel/UCbzzyR7yX9l9XQaZCBp0v0g

Find yourself struggling with thoughts like "I'm not enough" and wonder where these thoughts come from? On this week's episode, Britt Lefkoe, a business coach to billionaires and top executives, joins the show to discuss where you find your worth as a person, how to overcome the "I'm not enough" mentality, and how to shed your false narratives.

Chapters:

0:00 - Intro

1:40 - Struggling with “I’m not enough”

4:17 - Britt’s struggle with where she found worth

10:05 - Success doesn’t cure your flawed mindsets

13:35 - How Britt deals with pressure

18:17 - Identity shifts with you and your business

23:50 - As a coach, what issues do you see the most?

28:07 - How do I face my “I’m not enough”?

42:11 - Shedding your false narratives

52:12 - How do I go to the next level with my mindset?

58:06 - Gaining clarity

1:09:58 - We don’t actually want control

1:23:55 - Conclusion

📧 Sign up for our weekly newsletter: https://bit.ly/3RodAxS 

🛫 See how Servosity can help improve your MSP’s backups: https://bit.ly/4cxsCcI 

🥷 Steal Servosity's process: https://bit.ly/3xtAblA

🤝 Connect with Britt: https://www.linkedin.com/in/britt-lefkoe/

🤝 Connect with Damien: https://www.linkedin.com/in/dstevens

📺 Watch on YT: https://www.youtube.com/channel/UCbzzyR7yX9l9XQaZCBp0v0g

Are you playing to win with your MSP? On this week's episode, former NFL player turned CEO, Shawn Harper, joins the podcast to share how you can overcome obstacles in all areas of your life with a winning mindset. It's time to stop playing the victim and instead be the victor. Making this mindset shift will change everything. 

0:00 - Intro 

1:43 - Shawn's struggles growing up 

9:04 - Struggles with his family 

18:50 - Victim to victor 

24:57 - Overcoming a poverty mindset 30:07 - How can I be a winner? 

38:13 - How do I give more? 

41:15 - Growing his company post-NFL 

44:53 - Stop hiding your struggle 

53:08 - What's next for Shawn? 

58:02 - Conclusion 

📧 Sign up for our weekly newsletter: https://bit.ly/3RodAxS 

🛫 See how Servosity can help improve your MSP’s backups: https://bit.ly/4cxsCcI 

🥷 Steal Servosity's process: https://bit.ly/3xtAblA

🤝 Connect with Shawn: https://www.linkedin.com/in/shawnharper75/ 

📖 the Winologist: https://a.co/d/09UCbGb2 

🤝 Connect with Damien: https://www.linkedin.com/in/dstevens 

📺 Watch on YT: https://www.youtube.com/channel/UCbzzyR7yX9l9XQaZCBp0v0g

On this week’s episode, Ethan Bull, co-founder of ProAssisting, joins the show to discuss the powerful impact an executive assistant can have on both your MSP and personal life. Win back your time from tasks you SHOULDN’T be doing and use that free time to invest in your family and focus on areas of the business you’re best suited for as owner/CEO. 

Chapters:

0:00 - Intro

1:48 - Why 29 hour work day?

4:40 - Why do you need an executive assistant?

9:11 - “I don’t have that much to hand off”

16:40 - How do I find an EA?

25:14 - Full-time vs part-time EA

34:48 - Resources for hiring an EA

40:33 - The positive impacts of an EA

43:32 - Conclusion

📧 Sign up for our weekly newsletter: https://bit.ly/3RodAxS 

🛫 See how Servosity can help improve your MSP’s backups: https://bit.ly/4cxsCcI 

🥷 Steal Servosity's process: https://bit.ly/3xtAblA

🤝 Connect with Ethan: https://www.linkedin.com/in/ethanbull/

🤝 ProAssisting: https://www.proassisting.com/

🤝 Connect with Damien: https://www.linkedin.com/in/dstevens

📺 Watch on YT: https://www.youtube.com/channel/UCbzzyR7yX9l9XQaZCBp0v0g

On this week’s episode, Terry Hedden, founder of Marketopia and former MSP, joins the show to discuss his story of having one of the nation's fastest-growing MSPs in its time. From a $24k investment to making the Inc 5000, Terry shares his insights into what you can do to fast-track your MSP. Hint: it starts with delegating and putting your people first. 

Chapters:

0:00 - Intro

1:18 - How Terry started his MSP

9:10 - From $24k to Inc 5000

18:40 - Biggest challenges in business

25:22 - How he maintained 50% growth over 6 years

28:24 - Social proof and winning deals

31:48 - Maintaining culture during fast growth

41:51 - Leveling up personally

48:13 - It’s easy to grow an MSP?

59:58 - 2000%+ growth in 3 years?

1:04:27 - Conclusion

📧 Sign up for our weekly newsletter: https://bit.ly/3RodAxS 

🛫 See how Servosity can help improve your MSP’s backups: https://bit.ly/4cxsCcI 

🥷 Steal Servosity's process: https://bit.ly/3xtAblA

🤝 Connect with Terry: https://www.linkedin.com/in/terryhedden/

🤝 Marketopia: https://marketopia.com

🤝 Connect with Damien:  LinkedIn: https://www.linkedin.com/in/dstevens

📺 Watch on YT: https://www.youtube.com/channel/UCbzzyR7yX9l9XQaZCBp0v0g

#msp #managedservices #managedserviceprovider

On this week's episode,  Joe Rojas, who's built 3 MSPs to over seven figures, shares his story with niching and how it jumpstarted all his business ventures. If you're looking to grow your MSP exponentially, then it's time to find your niche. And when you do, buckle up because you're going to take off quick.

Chapters:

0:00 - Intro

1:35 - Why niching is important

10:53 - Joe helps me with niching

19:45 - Real-life examples with niching

25:20 - How to choose a niche

41:21 - How long does it take to niche?

46:45 - Actionable next steps?

52:21 - Conclusion

📧 Sign up for our weekly newsletter: https://bit.ly/3RodAxS 

🛫 See how Servosity can help improve your MSP’s backups: https://bit.ly/4cxsCcI 

🥷 Steal Servosity's process: https://bit.ly/3xtAblA

🤝 Connect with Joe: https://www.linkedin.com/in/joerojas/

🤝 Start Grow Manage: https://startgrowmanage.com/

🤝 Connect with Damien:  LinkedIn: https://www.linkedin.com/in/dstevens

📺 Watch on YT: https://www.youtube.com/channel/UCbzzyR7yX9l9XQaZCBp0v0g

In this week’s episode, Damien sits down with Shawn Walsh and Dave Cava, authors of "The Pumpkin Plan for MSPs," to discuss their journeys in the MSP industry. Shawn shares his transition from law enforcement to business leadership, while Dave recounts his rapid MSP growth (1 million revenue in 1 year) amid personal health and legal crises. They candidly discuss challenges like team management, financial struggles, and personal mindset, while also sharing how they overcame and elevated their business.

Chapters:

0:00 - Intro

1:19 - Dave’s Story

7:24 - Shawn’s Story

13:20 - Why the wrote the book

17:39 - Dave’s insane year 1&2

23:38 - Shawn’s early struggles with teams/management

33:41 - the Hamster Wheel

49:51 - Differentiation

1:04:04 - Your unique offering

1:08:11 - Come in like the expert

📧 Sign up for our weekly newsletter: https://go.servosity.com/msp-mindset-news

📧 Sign up for our weekly newsletter: https://bit.ly/3RodAxS 

🛫 See how Servosity can help improve your MSP’s backups: https://bit.ly/4cxsCcI 

🥷 Steal Servosity's process: https://bit.ly/3xtAblA

🤝 Connect with Shawn: https://www.linkedin.com/in/encorestrategic/

🤝 Connect with Dave: https://www.linkedin.com/in/dave-cava-encore/

🤝Encore Strategic: https://encorestrategic.io/

🤝 Connect with Damien:  LinkedIn: https://www.linkedin.com/in/dstevens

📺 Watch on YT: https://www.youtube.com/channel/UCbzzyR7yX9l9XQaZCBp0v0g

In this week’s episode,  Damien sits down with Sunny Kaila, CEO of IT by Design, to explore his entrepreneurial journey from a young immigrant with limited English skills to leading a nearly 1,000-employee organization. Sunny shares his experiences growing up on a farm in India, moving to the U.S., and the relentless hard work that enabled him to achieve his American dream. He discusses the challenges he faced, including starting his own business, dealing with early setbacks, and the pivotal moments that shaped his success.

Chapters:

0:00 - Intro

1:17 - Sunny’s story from immigrant to successful American Dream

20:05 - Where it all began

27:00 - Why’d you leave the “safety” of your job

32:30 - Raising children to be successful

38:18 - Transitioning away from MSP

46:06 - Early setbacks

53:52 - Noting being reactive with hiring

1:00:55 - Where to find unconventional hires

1:19:41 - Conclusion

📧 Sign up for our weekly newsletter: https://go.servosity.com/msp-mindset-news

📧 Sign up for our weekly newsletter: https://bit.ly/3RodAxS 

🛫 See how Servosity can help improve your MSP’s backups: https://bit.ly/4cxsCcI 

🥷 Steal Servosity's process: https://bit.ly/3xtAblA

🤝 Connect with Sunny: https://www.linkedin.com/in/sunnykaila/

🤝IT by Design: https://itbd.net/

🤝 Connect with Damien:  LinkedIn: https://www.linkedin.com/in/dstevens

📺 Watch on YT: https://www.youtube.com/channel/UCbzzyR7yX9l9XQaZCBp0v0g