MSP Unplugged

Learn to Run Your I.T. Business

Hosted by Jeff Halash from TechNutPC.com

Paco Lebron from ProdigyTeks

John Dubinsky

Kodie Dower from NinjaRMM

AJ Singh from NinjaRMM

MSP Unplugged

Video

Live Show and Chat every Friday at Noon EST

Email: [email protected]

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TechCon Unplugged - BE THERE!

BRINGING THE I.T. COMMUNITY TOGETHER

Join like-minded business owners for a weekend packed with resources to help your IT business thrive! Hear from the experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.

Main Topic:

Deliver exceptional IT services with powerful remote tools

NinjaRMM offers all the tools you need for endpoint management and none that you don’t. We combine a comprehensive IT monitoring and management toolset with best-in-class integrations into a single-pane-of-glass, ensuring you can deliver exceptional IT services quickly and effectively.

Links:

John Tip

Privnote.com

Send notes that will self-destruct after being read.

Pwpush.com

All passwords are encrypted prior to storage and are available to only those with the secret link.

Once expired, encrypted passwords are unequivocally deleted from the database.

Vendor Communication - Enroll with a partner, not a vendor.  When there are problems (and there will be) make sure your vendor communities with you or even directly with your customers on the issue and status.

NINJA - Kodie Dower Tip

Stay curious.  Push, learn and understand something new on a regular basis.

Stay Hungry Stay Foolish

NINJA - AJ Singh Tip

Say yes… and learn along the way!

Trello

Trello helps teams work more collaboratively and get more done.

Trello’s boards, lists, and cards enable teams to organize and prioritize projects in a fun, flexible, and rewarding way.

NINJA RMM

Remote Monitoring and Management Software You'll Enjoy Using

Everything you need to deliver 100% remote IT support.

Started January 2013 (incorporated Jan 2014)

Product Board

Productboard helps product managers understand what customers need, prioritize what to build next, and rally everyone around the roadmap.

NINJA BLOG - information and changes

5.0 Features

4.6 Features

NINJA RMM Backup

NINJA Live Chats

NINJA Pricing

Pay-per-device pricing for the #1 RMM Software

G2 RMM Grid

Remote monitoring and management (RMM) software is used for network management and asset monitoring for IT systems. These tools provide visibility over connected endpoints, actions taken, and network performance. These tools are used within IT departments to ensure remotely connected IT assets are standardized, performing optimally, and operating in accordance with standards. RMM tools typically come with features that allow IT professionals to track issues, monitor systems, allocate tasks, and automate maintenance jobs.

RMM software can help businesses gain insight into the performance, health, and status of their various IT assets. They can also help IT

MSP Unplugged Docs

DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.

Music By Jim Holley

Learn to Run Your I.T. Business

Hosted by Jeff Halash from TechNutPC.com

Paco Lebron from ProdigyTeks

Kyle Kenyon from Pro Tech Guy

John Dubinsky from Maven Group

MSP Unplugged

Video

Live Show and Chat every Friday at Noon EST

Email: [email protected]

Support This Show

Patreon.com/MSPUnplugged

BuyMeACoffee.com/MSPUnplugged

PayPal.Me/MSPUnplugged

Main Topic:

What things are you working on in your business?

Links:

John Tips

Using Windows Defender?  Check out Configure Defender

ConfigureDefender is a small utility for configuring Windows 10 built-in Defender Anti-Virus settings.

UVK

Fred has 16+ other stand alone apps available.

Notable:

Clear Disk Info is a free software program that provides a clear view of health related information about connected storage devices. Keeping an eye on storage devices is essential when you work with computer systems. A storage device failure could lead to data loss or corruption of system files that prevent certain functionality or the system from booting at all. This tool supports S.M.A.R.T. monitoring, NVMe health log and USB connected devices. Unlike most tools of the same kind, Clear Disk Info displays the information in a human readable, user friendly way.

WAU Manager (Windows Automatic Updates Manager) is a fully featured replacement for the  built in Windows Updating interface. This tool gives you full control of the Windows Updates, such as when and how they are installed, and has full uninstall and maintenance support for Windows updates.

Kyle Tip

Organization and Automation!!

Put the time in now to save time latter

A little organization now saves time later

Check Out 10 Forums - great news, tips tutorials, scripts:

Paco Tip - Privnote - Send notes that will self-destruct after being read.

Build Your Business with the Basics

Do you understand business.  To serve business, you have to understand how business works.  “The Phoenix Project is a must read for business and IT executives who are struggling with the growing complexity of IT."

Read: The Phoenix Project

Crash course on the dynamics or an organization and IT

Manage your organization by eye or Control by visibility

Based on Just in Time Manufacturing

Move with purpose in your business.  The ticket system.

Challenge, Consider, Conclude

Skeptoid: Principles of Curiosity

Eat your own Dog Food (to master it for your customers)

Google Workspace - Sites, Forms, Currents, etc.

Organization is key

3 Digit Code

IP Address Ranges

KISS everything.  Standardize!

Keep It Simple Stupid

Things are already complex enough.

Choose your battles and stick to your guns.  Create Balance.

Are you a full service provider or a endpoint service provider

The Equation: All other things being equal (commitment, integrity, etc.)

What makes your job easier is good for your clients.

Domotz

Domotz helps you manage multiple networks at multiple locations anywhere in the World - all in one easy to use interface. One person can deploy remote monitoring and management software in less than 15 minutes.

OVRC

OvrC (oversee) is a revolutionary support platform for professionals that allows them to remotely manage, configure, and troubleshoot devices on the network. From basic home theaters to large-scale networking infrastructures, OvrC empowers pros to keep everything running smoothly.

BOOK - Who Moved My Cheese

DAKBoard

MSP Unplugged Docs

DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.

Music By Jim Holley

Learn to Run Your I.T. Business

Hosted by Jeff Halash from TechNutPC.com

Paco Lebron from ProdigyTeks

Corey Fruitman from Instant Housecall

MSP Unplugged

Video

Live Show and Chat every Friday at Noon EST

Email: [email protected]

Support This Show

Patreon.com/MSPUnplugged

BuyMeACoffee.com/MSPUnplugged

PayPal.Me/MSPUnplugged

Main Topic:

Taking care of yourself as an entrepreneur.

Links:

Corey’s Movember page or Team Movember page: ... Whichever you prefer... People have been donating to both. Note that those are Canadian dollars so that's like $1.25 American.

Movember YouTube channel

MSP Unplugged Docs

DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.

Music By Jim Holley

Learn to Run Your I.T. Business

Hosted by Jeff Halash from TechNutPC.com

Paco Lebron from ProdigyTeks

Matt Solomom from ID Agent

MSP Unplugged

Video

Live Show and Chat every Friday at Noon EST

Email: [email protected]

Support This Show

Patreon.com/MSPUnplugged

BuyMeACoffee.com/MSPUnplugged

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Main Topic:

Darkweb Monitoring and Phishing

Links:

ID Agent:

For a LIVE Demo

To watch pre-recorded short demos of each product offering:

To connect with Matt Solomon:

https://www.linkedin.com/in/mjsolomon/ or [email protected]

MSP Unplugged Docs

DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.

Music By Jim Holley

Learn to Run Your I.T. Business

Hosted by Jeff Halash from TechNutPC.com

Paco Lebron from ProdigyTeks

Doug Miller from Brightworks

MSP Unplugged

Video

Live Show and Chat every Friday at Noon EST

Email: [email protected]

Support This Show

Patreon.com/MSPUnplugged

BuyMeACoffee.com/MSPUnplugged

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Main Topic:

The days of relying on expensive and difficult-to-manage in-house infrastructure are quickly going by the wayside as businesses now demand more accessible, easy-to-use, and secure technology. That is why the Brightworks Group doesn’t approach IT like your ordinary IT services provider.

Brightworks utilizes cloud-based IT solutions to help our customers create a complete technology ecosystem: hardware, data storage, remote access, and data security. We work with our customers to understand and identify the unique demands they face and create packaged IT services that help deliver the exact solution they need, without the extra services and expenses they don’t.

Switching to cloud-based IT services can also help eliminate many burdensome technology-related expenses such as maintaining on-site infrastructure and servers and supporting internal IT staffing.

Brightworks partners with industry leaders in reliable, powerful, cloud-delivered, and completely managed solutions like Avatara, SKOUT, Datto, Mimecast, and others in order to provide our customers with the very best IT services for their business that maximize work efficiency and data security while minimizing your IT-related costs.

Links:

MSP Unplugged Docs

DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.

Music By Jim Holley

Learn to Run Your I.T. Business

Hosted by Jeff Halash from TechNutPC.com

Paco Lebron from ProdigyTeks

Doug Betts from Computer Age Consulting

MSP Unplugged

Video

Live Show and Chat every Friday at Noon EST

Email: [email protected]

Support This Show

Patreon.com/MSPUnplugged

BuyMeACoffee.com/MSPUnplugged

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Main Topic: Free Training on anything Windows from a Computer Consultant Veteran.

Links:

YouTube Channel LiveWindowsTraining-DougBetts

Website LiveWindowsTraining.com

DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.

Music By Jim Holley

Learn to Run Your I.T. Business

Hosted by Jeff Halash from TechNutPC.com

Paco Lebron from ProdigyTeks

MSP Unplugged

Video

Live Show and Chat every Friday at Noon EST

Email: [email protected]

Support This Show

Patreon.com/MSPUnplugged

BuyMeACoffee.com/MSPUnplugged

PayPal.Me/MSPUnplugged

Main Topic: Talking business and thought process

Links:

Flexispot Electric Standing Desk 48 x 30 Inches Height Adjustable Desk

DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.

Music By Jim Holley

Learn to Run Your I.T. Business

Hosted by Jeff Halash from TechNutPC.com

Paco Lebron from ProdigyTeks

Mike Slodowski  from Magnus Box

MSP Unplugged

Video

Live Show and Chat every Friday at Noon EST

Email: [email protected]

Support This Show

Patreon.com/MSPUnplugged

BuyMeACoffee.com/MSPUnplugged

PayPal.Me/MSPUnplugged

Main Topic:

What to do to properly backup or test systems.

Links:

DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.

Music By Jim Holley

Learn to Run Your I.T. Business

Hosted by Jeff Halash from TechNutPC.com

Paco Lebron from ProdigyTeks

Liz Pifko from Corvinus Law

MSP Unplugged

Video

Live Show and Chat every Friday at Noon EST

Email: [email protected]

Support This Show

Patreon.com/MSPUnplugged

BuyMeACoffee.com/MSPUnplugged

PayPal.Me/MSPUnplugged

Main Topic:

Innovative and cost-effective legal representation packages in the areas of Business/Corporate and Intellectual Property (IP) Law.

Links:

DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.

Music By Jim Holley

Learn to Run Your I.T. Business

Hosted by Jeff Halash from TechNutPC.com

Paco Lebron from ProdigyTeks

Paul Green from MSP Marketing

MSP Unplugged

Video

Live Show and Chat every Sunday at 7:30pm EST

Email: [email protected]

Support This Show

Patreon.com/MSPUnplugged

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Main Topic: Growing and marketing your MSP / IT support company

Links:

Paul Greens MSP Marketing

DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.

Music By Jim Holley