My Estate Agent Story - John Newhouse.

In this interview, John Newhouse shares his journey in the estate agency business, offering insight into the challenges and decisions that shaped his success. John, who runs Roseberry Newhouse in Teesside, reflects on the evolution of the real estate market, particularly the shift away from traditional high street offices to more modern and cost effective hubs. This change was largely driven by financial factors, especially as the market shifted in recent years. While initially uncertain about leaving the high street, John found that embracing new strategies, such as leveraging social media, led to better outcomes. The transition ultimately resulted in maintaining a strong market presence despite not having multiple high street offices.

Throughout the conversation, John highlights the importance of strong leadership and the role of trust within his team. His long standing staff retention speaks to his leadership approach, which involves guiding by example and ensuring employees feel ownership of the business. This sense of ownership has been key in navigating tough times, including dealing with redundancies, which he handled personally to ensure respect and transparency.

John also reflects on the industry’s reputation and his agency’s commitment to providing honest, transparent service to clients, differentiating themselves from competitors. This approach, combined with their strategic use of social media, has helped Roseberry Newhouse maintain its strong position in the market.

The conversation culminates with John Newhouse and his significant achievement: Best Estate & Letting Agent in the UK for 2024, at the Best Estate Agent Guide. This recognition is a testament to the agency’s dedication to service and innovation in the ever evolving property industry.