Send us a text

A holiday poem for our listeners from NBDA President, Heather Mason.

Support the show

Send us a text

This episode’s guests are Stefan Guelpen, Head of Global Sales at Saris Cycling Group, Darren Snyder, Director of Product for Cycling, and Chris Bauch, Director of Product for Infrastructure, to explore Saris’s mission, dedication to retailers, and exciting new innovations in racks, trainers, and storage solutions.

The conversation shares strategies for retailers to increase sales, showcases Saris’s best-selling racks and trainers, and discusses the brand’s goal of supporting dealers with training and product insights. Listen in for a sneak peek at upcoming product tech and Saris’s plans for the CABDA show.

Support the show

Send us a text

This week's Friday Retailer Flex features 5 questions BikeInsure.

Support the show

Send us a text

This episode’s guest is Brian Crowe, Lead Suspension Technician, Conte’s Bicycle. Conte’s is a well known retailer with multiple locations spanning the East Coast.

This conversation highlights key points regarding their view and operations on suspension service and aims to inspire other retailers by showcasing how Conte’s implementation has impacted net profits and customer satisfaction.

Support the show

Send us a text

If you would like your questions answered on the flex, you can write to the NBDA at any time with ANY questions about the bicycle service center, mechanics training, bicycle assembly, etc. Submit your questions and photos to [email protected]

Our newest edition to Bicycle Retail Radio, the Technician Flex is a recurring podcast feature focused specifically on service center and mechanics produced in partnership with NBDA educational partner Northwest Arkansas Community College's Bicycle Assembly & Repair Technician Program director Benjamin Glenn.

Support the show

Send us a text

This episode’s guest is Stephen “Phunky” Proffitt, Bosch’s expert in Service and Training, for an exclusive deep dive into the latest in e-bike education, service insights, and MY25 innovations.

In this episode, Stephen shares how Bosch’s robust training programs—both in-person and online—are designed to equip bicycle retailers with the skills and knowledge to excel in a rapidly evolving industry. Discover what’s new in Bosch’s MY25 product line, including the latest CX drive units and collaborations with brands like Santa Cruz, and learn how dealer feedback directly influences Bosch’s product development.

This episode is packed with valuable takeaways to help retailers stay ahead in the e-bike space and create exceptional customer experiences. Tune in to learn how Bosch’s commitment to education and innovation can empower your shop to succeed.

Support the show

Send us a text

Today we have a message of thanks from our NBDA President, Heather Mason. May all of our members and those in the industry have a happy holiday season!

Support the show

Send us a text

It's Thanksgiving for our U.S. members this week and we remain thankful for the team at Human Powered Solutions.

Once a month they come on the show to recap their Micromobility Reporter and today is the day.

This episode of Bicycle Retail Radio Podcast is sponsored by Zidy. Zidy helps bike shops connect with more customers and enhances communication through SMS.

Support the show

Send us a text

This week's flex is about going all in on small business. Happy Friday, listeners!

Support the show

Send us a text

This episode’s guest is Scott Roth, Founder & Director of Bike and Sol. Bike & Sol, a bicycle repair shop and non-profit organization, in East Greenville, Pennsylvania, is dedicated to helping people enjoy the ride of their lives. Whether you're looking for a new bike, need repairs, or want to learn how to ride, Bike & Sol is the place for you.

They also offer a variety of programs to help the community, such as bike safety classes and bike donations. Scott is a man on a mission, and I was thrilled to chat with him. Learn all about the history of Bike and Sol and how to create a more community-focused and mission-driven business.

Support the show