How do you track your returns after a store remodel? In the off season, explore if remodel and remerchandising makes sense with Brian and Heather.

Our Retailer Design Flex episode of Bicycle Retail Radio features Brian from Fixture Lab and NBDA President, Heather Mason as they tackle retailer flow and design issues.

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The NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team.

The team at Human Powered Solutions has over 245 years of experience and are considered data wizards. Their monthly newsletter The Micromobility Reporter is a dynamic resource for the industry, featuring timely news and in-depth analysis about the latest in human-powered transportation, including bicycles, e-bicycles, e-scooters, and ride share. Included is a focus on supply chain issues, technology, and both business and consumer trends that drive the marketplace.

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Episode 1: Manufacturing Upheaval, Tariff Tensions, and the Stories Shaping Bike Retail

The inaugural episode of our quarterly news review series with Steve Frothingham, Editor in Chief of Bicycle Retailer Industry News. In this wide-ranging conversation, Steve shares his journey to the helm of the industry's leading trade publication and discusses how BRAIN operates under Outside Inc. ownership.

This episode dives deep into two of the most consequential stories from fall 2025: the shocking CBP announcement regarding Giant Manufacturing and allegations of forced labor, and Blaupunkt's strategic move to assemble e-bikes in North Carolina. Steve provides exclusive insights into how these stories broke, what they mean for retailers, and the broader implications of tariffs and supply chain shifts facing the bicycle industry.

Whether you're a bike shop owner navigating uncertain trade policies or an industry professional trying to stay ahead of the curve, this conversation delivers the context and analysis you need. Plus, Steve looks ahead to the stories that will dominate the rest of 2025 and into 2026.

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In this episode of Bicycle Retail Radio, we sit down with the leadership team at eBliss Global: Chairman & CEO Bill Klehm, Vice President Steve Richey, and National Sales Manager Tom Roth.

The team shares insights on their new $4.1 million e-bike assembly facility in Utica, New York, why domestic production matters, and how eBliss is supporting retailers with U.S.-assembled e-bikes. Tune in for an inside look at eBliss’s mission to reshape green transportation and the opportunities this brings for bike shops across the country.

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The NBDA provides a quarterly platform for industry experts to meet, discuss and address retailer risks, concerns, and best practices regarding lithium-ion batteries and e-mobility devices safety, standards, and compliance.

Listen to this week's episode of Bicycle Retail Radio, our most recent E-Bike Safety & Standards Panel.

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In this episode of Bicycle Retail Radio, we sit down with Chad Smith, Vice President of HLC US, and Patrick McGinnis, CEO of HLC, one of the bike industry’s leading distributors.

We explore how HLC is evolving in a rapidly changing market, from inventory strategies to simplification to data-driven partnerships, and how keeping retailers at the center of their mission informs these decisions. With a focus on wins, lessons, and opportunities, this conversation delivers practical takeaways for every shop looking to thrive in challenging times.

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The NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team.

The team at Human Powered Solutions has over 245 years of experience and are considered data wizards. Their monthly newsletter The Micromobility Reporter is a dynamic resource for the industry, featuring timely news and in-depth analysis about the latest in human-powered transportation, including bicycles, e-bicycles, e-scooters, and ride share. Included is a focus on supply chain issues, technology, and both business and consumer trends that drive the marketplace.

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In this episode of Bicycle Retail Radio, we welcome back Stephen “Phunky” Proffitt, Technical Account Manager at Bosch eBike Systems. Stephen shares what’s new in the 2025 Bosch Dealer Training Tour, including in-person and virtual options designed to certify shop staff and introduce fresh curriculum.

We explore how training helps shops tackle service challenges and prepare for the future of ebike retail and repair.

View all Dealer Training Tour dates.

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With tighter margins and communication expectations evolve, it’s never been more important to meet customers where they are.

In this episode, Yan Lee, Affiliate Manager at Zidy, shares how smart retailers are moving beyond static websites to create fast, personal, and effective communication-plus, hear practical tips for engaging new riders and digital-first shoppers.

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In this episode of Bicycle Retail Radio, Mike Gann, President of LOOK Cycle USA, reflects on his leadership experience across major bike brands and LOOK’s forward-facing IBD strategy.

He discusses LOOK’s iconic legacy and product strategy, the brand’s unique approach to supporting retailers, and actionable advice for shops looking to grow their businesses. Tune in to hear Mike’s insights on navigating today’s market and how LOOK Cycle USA is partnering with retailers to ride confidently into the future.

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