Is Brian saying the mall is full of perfect merchandising ideas? No. "But it is a good concentration of retailers."

Take some tips from the giants in this Retailer Design Flex episode.

Our Retailer Design Flex episode of Bicycle Retail Radio features Brian from Fixture Lab and NBDA President, Heather Mason as they tackle retailer flow and design issues.

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What started as kids’ bike camps during the COVID boom has grown into one of Colorado’s most exciting and community-driven bike shops. In this episode, Jenny and DJ Johnson of CyclErie share how they built a customer first, ego free business—from mobile fulfillment to selling over 1,200 eBikes in a year. It’s a story of creativity, grit, and keeping the joy of cycling at the heart of it all.

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Missed out on the last E Bike Safety & Standards panel? Listen in for this week's Bicycle Retail Radio episode.

The NBDA provides a quarterly platform for industry experts to meet, discuss and address retailer risks, concerns, and best practices regarding lithium-ion batteries and e-mobility devices safety, standards, and compliance.

Segments addressed:

• Lithium-Ion Battery topics- Standards and Certifications, standardized policy on shipping, receiving, storage, maintaining, charging, selling, and servicing.
• Insurance Coverages
• Supplier Best Practices
• Retailer Best Practices
• Recycling Best Practices
• Consumer Education

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In this episode of Bicycle Retail Radio, we sit down with Nicole Poko, artist, cyclist, and owner of Scout’s Coffee Bar + Mercantile in New Jersey. Nicole shares how creativity, intentional space design, and deep community connections help fuel her small business success.

We dive into her unique approach to blending coffee culture with the local cycling scene, building inclusive spaces, and offering practical advice for small business owners looking to grow and thrive.

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How bicycle retailers can start using AI - today!

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Ed Fischer, a Commercial Real Estate Broker and former bike shop owner, to explore a game-changing topic for independent bike retailers: owning your building.

Ed shares practical, insightful advice about the path to ownership, the financial and strategic benefits of buying, and how shop owners can start planning now, even if it feels out of reach.

Contact Ed Fischer
 

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Our Flex episode this week covers how to unlock extra revenue in your service department.

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In this episode, we sit down with Charly Tri, owner of My Bike Guy Bicycle Services in Rochester, Minnesota. From racing the Iditarod to launching a successful mobile bike shop, Charly shares how his lifelong passion for cycling shaped his unique business model. Tune in for insights on profitability, service, and why mobile shops might just be the future of bike retail.

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If you would like your questions answered on the flex, you can write to the NBDA at any time with ANY questions about the bicycle service center, mechanics training, bicycle assembly, etc. Submit your questions and photos to [email protected]

Our newest edition to Bicycle Retail Radio, the Technician Flex is a recurring podcast feature focused specifically on service center and mechanics produced in partnership with NBDA educational partner Northwest Arkansas Community College's Bicycle Assembly & Repair Technician Program director Benjamin Glenn.

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In this episode, Bikeflights Vice President Sue George and Partnership Team member Ali Goulet share insights into how Bikeflights supports bike shops with specialized shipping services, packaging solutions, and e-commerce tools.

They discuss how their mission to strengthen the bike community is embedded in their partnerships, and explain the key benefits retailers can access, from streamlined shipping to revenue-generating programs like Shop Finder and affiliate referrals. The conversation also highlights trends in bike shipping and best practices for labeling, packaging e-bikes, and more!

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