Psychology of Customer Success

Onboard Yourself Like a Leader - The Ultimate 30-day Checklist


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Are you starting a new CS leadership role and feeling overwhelmed?

Do you want to make a great first impression but don't know where to start?

Jump into this episode to discover a step-by-step guide for onboarding yourself in a new CS Leadership role. Learn how to prioritize tasks, build relationships, and how to set yourself up for long-term success while scoring some quick wins.

BY THE TIME YOU FINISH LISTENING, YOU'LL DISCOVER:

  • The critical actions to take before your first day to start strong
  • How to structure your first week for maximum impact and relationship-building
  • The key data points and metrics you need to master in your first month
  • Strategies for effective communication with your team and cross-functional partners
  • How to identify and execute quick wins without sacrificing long-term strategy
  • The art of creating and presenting a compelling 30-day insights report
  • Why reflection and flexibility are crucial to your onboarding success

Don't leave your success to chance. Tune in to learn how to take control of your onboarding process and set the stage for a thriving career at your new Company!

DOWNLOAD THE CHECKLIST HERE

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This episode was sponsored by Vitally.io

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🎬 This content was edited by Lifetime Value Media. 

Learn more at: https://www.lifetimevaluemedia.com 


🎬 This content was edited by Lifetime Value Media.

Learn more at: https://www.lifetimevaluemedia.com



++++NEW FREE RESOURCE++++

💎 The Ultimate Onboarding Checklist for Customer Success Leaders - The Step-by-Step Checklist to demonstrate your leadership, value, and strategic expertise.


WORK WITH RACHEL:

🧑🏻‍🎓 The CS Leadership Academy


CONNECT WITH RACHEL

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WEBSITE

https://provansuccess.com




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Psychology of Customer SuccessBy Rachel Provan

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