Very early in my career, back in the days when the details from paper forms had to be typed into a computer to get the application process started, I heard about companies scanning application forms and then sending the files to India to have the data capture done there. A decade later, the guy I was chatting to in a hotel bar in Nairobi promised me he could build a collection call centre in India, staffed by Swahili-speaking staff at a fraction of the local cost. And now, as I hear from Rajul Sood, we can outsource an entire AI infrastructure - the back-end of intech is changing just as fast as the front-end!

You can find Acuity Knowledge Partners online at https://www.acuitykp.com/

Rajul is on LinkedIn at https://www.linkedin.com/in/rajul-sood-vohra-2475b417/ and Acuity Knowledge Partners at https://www.linkedin.com/company/acuity-knowledge-partners

I am on LinkedIn, too, at https://www.linkedin.com/in/brendanlegrange/ as is the show https://www.linkedin.com/company/how-to-lend-money-to-strangers

Commercial partners include: GoWithGuide 100% customizable, private and high-quality tours delivered by local, quality-assured guides and backed by 24/7 efficient and caring 24/7 customer service. You can book a tour in 500 cities worldwide by clicking this affiliate link (I'll earn a small commission, but you won't pay a cent more): https://www.awin1.com/awclick.php?gid=510974&mid=87121&awinaffid=2069741&linkid=3852288&clickref=

Friends of the show include: https://www.ontap.co.za/pages/hoedspruit-store-details (for all your Hoedspruit-based bathroom needs), https://www.joinhumoni.com, and https://chaos-out-of-order.com/

And since you like podcasts, I'm also co-create hAIghtened senses with Christo van Zyl, in which will look at the intersection between human senses and technology, especially AI-powered technology.

Keep well, Brendan

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