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In this episode, Jeff Compton welcomes Zeb Beard to discuss the challenges faced with aftermarket parts and customer relations. Zeb recounts the recurring issues he had with fuel lines and how the lack of accountability from the manufacturer left him out of pocket. He also emphasizes the importance of thoroughly researching potential customers and parts suppliers to mitigate problems in the future.

00:00 Aftermarket companies are reluctant to stand behind products.
05:22 The Aftermarket pump caused issues in a diesel engine.
06:36 Girl laughed, symptoms sound like air issue.
11:23 Customer wanted information, not warranty, from the agent.
14:52 Seeking help and not assigning blame.
18:34 Installation procedure: tighten lines gradually to stop leaks.
19:25 Purchased lines for truck, switched to s and skit.
24:31 Techs installed faulty parts, corrected by the owner.
26:08 Struggle with aftermarket parts and technical issues.
31:37 Ordering engines, covers, and oil pans logistics.
33:10 Late-night engine work causes miscommunication.
35:33 Selling engines, warranty, need to align start.
41:18 Engine builder getting own TV show, credibility concerns.
42:49 Sloan finds a compatible part and avoids the front pump.
46:13 Concern over industry reliant on social media.
51:24 Man describes needing more power in the car.
52:10 Issues with ignition and tuning in engines.
55:14 Shop owners face competitive peer pressure.
58:18 Please comment, share, and download this podcast.

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