Heather Haro serves as the Chief Revenue Officer for Diversify Rx, the pharmacy support company that produces the Pharmacy Profit Summit.  Heather is a true professional when it comes to pharmacy operations and marketing.  In this episode she explains how the summit is a bit different than most pharmacy shows and lays out some of the ways attendees are helped to go home after the show and actually implement a couple major changes in their operation. 

One major thing that makes K&B different from other GPO is that the people who run it are also pharmacy owners.  They created the group to help them get better prices and once they did others wanted to join.  Ken Thai, former president of the California Pharmacist Association and owner of dozens of pharmacies and Robert Ojeda, owner of several pharmacies run the group and emphsis two principle goals; bring the best possible by plan to their own stores; and build a network of pharmacy owners who want to benefit from that buy plan and are willing to share and collaborate with others on management, marketing and clinical service programs that have been proven to work.  More info can be obtained at: www.kb-rx.com and or [email protected] 

Fighting PBM abuses is hard, but necessary if independent community pharmacy is to succeed.  In this podcast two articulate and experienced leaders share insights on how pharmacy owners, and industry leaders, can be more successful in their advocacy efforts.  Going to association sponsored Hill Days is one great way to start but, according to these two experts, it takes more than that.  What, why and how is discussed in a simple and straight forward manner.  The good news, donations are not essential but getting to know your elected officials, and their staff members as people, seems to be the key to success.  Reeves and Phipps say we need many more owners to get involved if we are to win this fight.  

According to Dave Falk, President of Sav Mor Pharmacies in central Illinois he has found a way to spend less on advertising and get more.  His secret, he works with a well known marketing agency that specializes in independent community pharmacy.  In this episode he is joined by Nicolle McClure, President of GRx Marketing.  Together they dig deep into the programs and processes they use to help Sav Mor do more and be better.  

Saleem Shah, is a veteran pharmacist and pharmacy owner that has put together a team of experts and launched the Collaborative Patient Care Group.  Drawing upon the expertise and connections in DME, using Technology and hiring and training scores of customer service personnel they are helping pharmacist provide current patients with much needed, and profitable products that improve the quality of their lives.  

Located in rural Tennessee Marcrom's Pharmacy has been finding ways to do more and be better for decades.  Joe McKamey is the right-hand-man to Ray Marcrom, the owner of this remarkable pharmacy.  In this episode, Joe is joined by Joel Flaker, CEO and founder of Suncrest Solutions, which provides several technology solutions that make prescription pick-up faster and easier for patients.  Joe shares several tips on how Marcrom's uses inventory control, MedSync, drug nutrient depletion, immunization texts,  as well as other technology tools to be successful. 

Two experienced and dedicated female executives take time from their busy schedule to talk  about how the Health Mart program is working to help members move into the future.  Crystal Lennartz, the newly appointed president of Health Mart and Health Mart Atlas is joined by Nancy Lyons, VP and Chief Pharmacy officer in this information packed podcast.  Together they provide insights and heads-up on what new, improved and coming for this major pharmacy franchise.