Why are the police often called to handle mental health crises? And what are they trained to do once they get to the scene? In today’s show, Sergeant Matt Harris of the Columbus, Ohio Police Department sheds light on the police officers’ role in the community and explains how they can help when someone is having a mental health emergency. Sgt. Harris also shares how his team tries to de-escalate the situation and what happens when de-escalation attempts fail.

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