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Bulletproof Dental Practice Podcast Episode 117

Hosts: Dr. Craig Spodak & Dr. Peter Boulden

Guest: Dr. Christopher Phelps

Key Takeaways:

• Introduction
• Dr. Phelps's Story
• Dr. Cialdini's Methodology
  • Consistency Principle
  • Commitment
  • Public Knowledge
• Developing New Models For Dentistry
  • Mobile Practices
• Case Acceptance
  • Sales, Skills & Ethics
  • Understanding Decision Making
  • Focusing The Patient
• Proactive Or Reactive
  • Tailoring Your Presentation
  • Finding Commonalities
  • Confidence
  • Choices
• Modelling Who You Are & Who You Are Meeting
  • Knowing The Options
  • Pro's & Con's
• Problem > Consequence > Solution
  • Carefully Asking Questions

References:

Bulletproof Dental Summit 2019

The Phelps Institute

Dr. Robert Cialdini

Guide Them To Yes

Tweetable:

You never want to ask a yes or no question to a leading question that was meant to start a dialogue.