Avoid ghosting and spend time with customers that are more impactful and higher probability of closing. First thing I pay attention to is did the customer fill out all the information in your inquiry. If they did not- there is a high chance they are shotgunning pricing requests. I will give them an opportunity to answer the questions by asking again. I then am asking more details of their wedding to get a feel if their budget aligns with the floral needs they have. I also ask for inspiration photos for me to make sure it aligns with your design style.