In Season 6, Episode 3 of The Off the Clock Show, hosts Shawn Gervais and Marshall Hill tackle the fine line between building trust and overselling in today's “trust recession.” Shawn shares his proven Prescription Selling method—where, like a doctor, you ask questions, diagnose the need, and prescribe the right solution—used successfully at his auto shop. Marshall pushes back with insights on exceeding expectations and reflects on his recent oversold experience in the Bahamas, drawing parallels to the detailing industry.

To close things out, Shawn delivers a "Just the Tip" holiday challenge: using a “most consecutive no's” competition to sharpen upsell skills and boost ticket prices at your shop. Don’t miss this mix of sharp sales tactics and real-world lessons to keep your business thriving!

#orbisx #hypercleancarcare #hyperclean #offtheclockshow #detailing #ceramiccoating #businesstips #businessadvice