BOSSY

Pulling Yourself Out of the Spin Cycle and Handling Difficult Clients

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In this episode: 

  • Katie and Tara rant and reflect about their most annoying experiences dealing with clients and offer advice for each other for how to overcome those experiences 
  • Drawing the line with your clients (and teaching your staff how to do so as well) 
  • How to pull yourself out of the ‘Spin Cycle’ (aka stuck in your own thoughts) when negotiating with clients

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