Kevin welcomes Walter Mitchell, CEO, Tai Software (aka "Mitch") to today’s episode to discuss the customer experience. It always costs less to expand your current book of business, than it is to go out and land new clients. That’s why focusing on customer service and experience will be a key theme for 2023. 

You can learn more about Tia TMS here, 

www.tai-software.com

#sales #PutThatCoffeeDown #marketing #freightsales #freightwaves #sonar

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