One of the most common questions we get asked is “can I get a referral or a recommendation?” and in all honesty, it gives us a nervous tick! Referrals and recommendations are such a large part of the building industry but it’s not always as simple as passing on a phone number. There are a number of factors to consider when thinking about referring someone and in this episode we’re going to share some key things to think about before handing over the digits.
We are all for referrals and recommendations. A lot of great tradespeople don’t have an online presence and depend on word of mouth to keep their businesses running, which is why we don’t take the responsibility lightly. It’s like matchmaking! You need to make sure that the person you’re setting your friend up with is the right fit. If not, it could get awkward for all parties involved!
Don’t get us wrong, it’s not all negative. As well as some important considerations, we talk about the many positives of referring businesses and the transfer of trust that occurs when a recommendation is made. A referral is a huge compliment to the provider and helps strengthen relationships, making future projects with that business all the more fun and rewarding.
Building is fun and networking with people in the building industry is fun too! So if you’ve had a great experience with someone, take the time to give them a positive review. It will make their day and help other people make a decision about who to work with on their next project.