Renee Dua, MD, is a nephrologist and internist. She helmed her own private practice in Los Angeles and served as chief of medicine at Valley Presbyterian and Simi Valley Hospitals. But after years in the healthcare industry, and one particularly frustrating visit to the ER on the patient’s side of things, Dua had a lightbulb moment. In creating a new kind of healthcare system based around house calls and telehealth, she could cut down on patient wait times and create accessibility for those for whom getting to a doctor’s office or hospital is less than convenient. Now, as the CMO (chief medical officer) of Heal, Dua is doing just that. On this episode of Second Life, hear how she made the switch from working in the traditional healthcare system to creating her own system.