Future Commerce

“Retail Media is a Direct Channel to the Shopper” (Feat. Kiri Masters, Acadia)


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What if everyone is sick of drinking champagne? 
  • Retail media is a direct channel to the shopper. It’s an attractive audience for brands to reach shoppers, and it's becoming really profitable 
  • Brands are currently using two methods to allocate retail media, which makes it very limited, and its harder to get ahead of trends when using one of the two models
  • Kiri’s proposal for the two methods is to get back to the basics of the marketing funnel, “the idea is to identify your objective, and then which part of the marketing funnel you are going to focus on given that objective, and then execute for ad types and targeting options within that stage of the funnel.” - Kiri
  • We are currently living in a world where brand is performance and performance can also be brand
  • “There are a lot of constructs organizationally within these companies that make it very challenging because of the silos. The real goal of each team might be they're working against each other because the metrics and what they're focused on don't really align.” - Kiri
  • It can be profitable for brands to launch in retail media, but there are always downsides. Such as: not having a good enough story to compete against other brands, not being on brand, and convincing advertisers it will be worthwhile
Associated Links:
  • Learn more about Kiri Masters and Bobsled Marketing
  • Kiri’s most recent report, Retail Media Allocation
  • Instacart for CMOs
  • Listen to previous episodes with Kiri!
    • BONUS: Voice Commerce: The Future is Here
    • Episode 125: Amazon: Equal Opportunity Addiction 
    • Episode 148: Uncharted Territory: Amazon and COVID-19
    • Episode 197: Instacart for CMOs: The Four-Sided Marketplace
  • Subscribe to Kiri’s podcast: ECommerce BrainTrust
  • Stay tuned for VISIONS 2022…coming soon!
  • Subscribe to Insiders and Senses to read more of our hot takes! 
  • Listen to our other episodes of Future Commerce
  • Check out Decoded, our newest limited series

Have any questions or comments about the show? Let us know on Futurecommerce.fm, or reach out to us on Twitter, Facebook, Instagram, or LinkedIn. We love hearing from our listeners!

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Future CommerceBy Phillip Jackson, Brian Lange

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