Description
Welcome to another powerful episode of the Cash Physical Therapy Headquarters podcast. Today, we're diving deep into the ultimate strategy for long-term business health: retention. If you're finding yourself starting every month wondering how you're going to fill your schedule again, this episode is for you. Dr. Ben and the team unpack exactly how to retain patients, increase average lifetime value, and ultimately build a more predictable, profitable, and sustainable practice. We cover what it takes to ethically keep patients around longer, how to frame your care as a performance and health optimization journey, and the small touch points that lead to massive referral growth and stronger patient loyalty. From final 10-minute sessions to building transformational packages and leading patients through a lifelong journey of wellness—not just pain relief—this episode offers actionable tools you can implement immediately.

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